Rimmer Bros - frustration
- Thread starter terryjm1
- Start date
John Craddock is the worst, in terms of time to ship out the parts, although they have most of the stuff and the prices usually better than the others.
And last month I was trying to send a package from UK to Germany, they have a note on the post office saying that their system have so sort of cyber attacks and had been down and is not delivering any international parcel at all, so basically the international parcel service had been down for a few months and on top of that plus all the back log….
I have a package en route from the UK via the Royal Mail. Entered the Royal Mail system on March 9th and it's now left the UK and it's coming to America. God save the Queen!
Not long ago I sent a LR injection pump to the UK. Somehow, the USPS routed it to China first. Impressively, someone in China was kind enough to get it back on its correct path. It languished in China for a couple weeks before that happened. I thought it was gone and was in the process of trying to make an insurance claim (which was a circus of non-existent / automated / human being less poor customer service) when I checked tracking (UK tracking, not USPS) and saw it had left China. About a week after it was delivered I received an automated reply to my insurance inquiry stating it had been delivered.
For many years I received great service from the postal service at reasonable prices. For some reason it tanked in 2020 and has steadily gotten worse and more expensive. I’d blame Covid but that doesn’t explain issues that really have no relationship. I’d blame the government but my understanding all the elected folks do is appoint the post master general which I believe happened during the previous ”administration.”
I wish I had taken a photo of the last package I received from them. It looked like it fell out of an airplane and got run over by a monster truck. I had to pick it up at the post office(10 mile trip each way) because they wouldn’t deliver it damaged. Fortunately, the stuff in the box wasn’t the least bit fragile and amazingly didn’t fall out of the box. i don’t know who is running the postal service but charging more for less with poor service while making your employees miserable doesn’t seem like a great business plan. On a related note, I sent 120 pound package via UPS last month. I usually use FedEx but because the quote was so high I checked UPS. The quote, about $240, was just about the same for both but UPS was offering a 20% online discount so I sent it through them. Also related, I recently learned of a website, Pirateship.com, that gives you quotes that use UPS but give a significant discount. I’m going to give that a try for a grill I recently sold.
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Things seems a hell lot better now, actually for some reason it is the problem with international mailing services only. When I got here in the UK few months ago, I got a used Snap on box really cheap but missing a few bolts to the side table and being in UK every is in metrics, I have to get on Amazon to get some standard size bolts. After a month it went missing in the mail, I got a refund from Amazon, I looked for another vendor and order the same stuff. 3 weeks later, I received BOTH the packages!
Feel so guilty took the free bolts off the first vendor and they even paid for the shipping,lol.
We still receive Christmas cards from friends around the World. Its always interesting to see how long they take by the various Postal Systems. In general Swiss is the quickest at 5 days and GB usually 2 weeks.