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Greg Hollingsworth (Greg_h)
New Member
Username: Greg_h

Post Number: 1
Registered: 09-2003
Posted on Friday, September 12, 2003 - 02:16 pm:   Edit Post Delete Post Print Post

Anyone have any experience with the Penn Warranty Corporation ? Good bad or otherwise?

Here’s the situation. I bought my 1999 D2 on ebay this past July. I think I got a nice truck with 52,000 miles on it. It looks well maintained and I think all of the regular maintenance was done at the required intervals. Include in the price for choosing the "buy it now" option was a 36 month extended warranty from the Penn Warranty Corp. After filing my paper work I got an offer to add an additional 36 months for about $450. I didn't really pay anything for the first 36 months and the idea of getting another 36 months which would take me out to 6 years and about 150,000 miles is appealing. It’s the one with a $100 co pay per visit, and it looks like most of the major components are covered i.e. drive train, transmission etc. One major repair and I’ll make my money back Provided they are a reasonable company.
So... Anything?

Thanks
Greg H
 

Jules98 (Jules98)
New Member
Username: Jules98

Post Number: 12
Registered: 09-2003
Posted on Friday, September 12, 2003 - 02:24 pm:   Edit Post Delete Post Print Post

Don't know, if you get positive input lemme know, Im in the market for an extended warranty!!
 

Ron Brown (Ron)
Senior Member
Username: Ron

Post Number: 480
Registered: 04-2001
Posted on Friday, September 12, 2003 - 05:10 pm:   Edit Post Delete Post Print Post

They are absolutely terrible! They don't pay anything near what the parts cost and they don't cover all the thing necessary to do a job (no bolts, intake gasket etc on a head gasket job), and finally they even have you put in used parts if it is a major component. And they do not cover leaks, and if you do not fix a leak they void that part of your warranty.

Ron
 

Bob (Yomtov)
Member
Username: Yomtov

Post Number: 100
Registered: 01-2003
Posted on Tuesday, September 16, 2003 - 08:02 pm:   Edit Post Delete Post Print Post

I put a call into the Penn Warranty Corp in PA and they told me they dont ever cover any Land Rover models !!
 

Greg Hollingsworth (Greg_h)
New Member
Username: Greg_h

Post Number: 2
Registered: 09-2003
Posted on Wednesday, September 17, 2003 - 11:52 am:   Edit Post Delete Post Print Post

They don't normally. I called them before I bought the truck and they will write a warranty through a dealer. The guy I bought the truck from seems to sell 4-5 Rovers a month. Now whether they will actually cover a claim is another matter. As I said it didn't cost me anything extra so I consider it a bonus. Based on Rons comment above and in the absence of any positive feedback I don't think I'll invest in the addtional 3 years though.

Thanks
Greg H
 

Bob (Yomtov)
Member
Username: Yomtov

Post Number: 102
Registered: 01-2003
Posted on Wednesday, September 17, 2003 - 12:30 pm:   Edit Post Delete Post Print Post

They might cover a claim just watch out for the deductible as it may vary and each component will be considered a separate deductible. So if you change a water pump and fan clutch relay which is considered one job for a mechanic. The warranty co will charge a deductible on each item . Be careful. Good Luck
 

Jim McNamara (Jimmac)
New Member
Username: Jimmac

Post Number: 2
Registered: 08-2003
Posted on Wednesday, September 17, 2003 - 05:08 pm:   Edit Post Delete Post Print Post

Greg;
I think I bought my rover from the same guy (Gary in PA?) I chose not to extend the warranty but also know almost nothing about the company.
Jim
 

Bruce Potier (Brucep)
Member
Username: Brucep

Post Number: 47
Registered: 06-2003
Posted on Wednesday, September 17, 2003 - 05:32 pm:   Edit Post Delete Post Print Post

I would suggest NOT purchasing an extension. Also, I suggest doing the math first before you attempt to have something repaired. Why? Ask these questions before you attempt:
Q0 - is the questionable part covered + labor to renew the part and any gaskets, seals, fluids.
Q1 - what is the going rate for diagnostic fee
Q2 - is there a minimum the repair shop will charge you for diagnostic time
Q3 - will the repair shop bill the Warranty Co or you, if they even will deal with the company.
If you have a good idea on the issue, these questions will help you determine if it's worth the hassle and money to use the EW Co.

Opinion = Warranty Companies hire people who can articulate very clearly the words, "not covered".

I still hear those rep voices ringing in my ears today...not covered, no way, I don't think so.

Some folks have had good experiences with EWCs, but they pay some large bucks, 3-5K.
Fund your own warranty piggy bank.
Good luck.
 

Tim (Snowman)
Senior Member
Username: Snowman

Post Number: 566
Registered: 12-2002
Posted on Wednesday, September 17, 2003 - 07:07 pm:   Edit Post Delete Post Print Post

Sorry to hijack your thread Greg. But since we are on the extended warranty issue, has anyone had any experience with Wynn's extended warranty?
 

Chris Browne (Chris_browne)
Senior Member
Username: Chris_browne

Post Number: 331
Registered: 02-2003
Posted on Wednesday, September 17, 2003 - 07:18 pm:   Edit Post Delete Post Print Post

http://pennwarranty.com/index.htm

these guys...cheap warehouse for an office says it all.....
 

Tbow (Tbow)
Member
Username: Tbow

Post Number: 142
Registered: 12-2002
Posted on Wednesday, September 17, 2003 - 08:42 pm:   Edit Post Delete Post Print Post

We deal with many of the warranty companies at my shop... There are many good ones, not so good ones and some that will do anything to get out of the claim. As far as Penn, we've dealt with them and had fairly good success with them.

Also keep in mind that virtually no one covers leaks but they will cover what caused the leak. For example, if you have a leaky rear axle, they won't cover the leak, but if the leak was caused by a bad axle bearing your covered. YES, much of it depends a lot on how the repair shop conveys the problem to the warranty company.

Dealing with a lot of warranty companies, I have a few I wouldn't give a penny to,, I'm sure I want to post their names, but as far as Wynn, I've had very good success dealing with them another excellent one has been PERCO. They are just great folks to deal with.

When it comes to warranty companies, my best suggestion is to read the fine print and make sure you follow them. Also, make sure the shop you take your vehicle to is on your side, they can make or break you when it comes to a claim..
 

Bruce Potier (Brucep)
Member
Username: Brucep

Post Number: 48
Registered: 06-2003
Posted on Friday, September 19, 2003 - 06:22 pm:   Edit Post Delete Post Print Post

yea Tbow, I agree with you that if you have to carefully craft your words when dealing with a shop, then they should be avoided when purchasing. I spent a lot of time coaching my shop and often had to get involved in the discussions to restate the issue.
It's simply better, opinion here, to fund your own and avoid the stress.
If you have to purchase, try going to your shop/dealer and asking them who they have had good luck with.

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