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Greg Hollingsworth (Greg_h)
New Member Username: Greg_h
Post Number: 1 Registered: 09-2003
| Posted on Friday, September 12, 2003 - 02:16 pm: |
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Anyone have any experience with the Penn Warranty Corporation ? Good bad or otherwise? Here�s the situation. I bought my 1999 D2 on ebay this past July. I think I got a nice truck with 52,000 miles on it. It looks well maintained and I think all of the regular maintenance was done at the required intervals. Include in the price for choosing the "buy it now" option was a 36 month extended warranty from the Penn Warranty Corp. After filing my paper work I got an offer to add an additional 36 months for about $450. I didn't really pay anything for the first 36 months and the idea of getting another 36 months which would take me out to 6 years and about 150,000 miles is appealing. It�s the one with a $100 co pay per visit, and it looks like most of the major components are covered i.e. drive train, transmission etc. One major repair and I�ll make my money back Provided they are a reasonable company. So... Anything? Thanks Greg H
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Jules98 (Jules98)
New Member Username: Jules98
Post Number: 12 Registered: 09-2003
| Posted on Friday, September 12, 2003 - 02:24 pm: |
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Don't know, if you get positive input lemme know, Im in the market for an extended warranty!! |
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Ron Brown (Ron)
Senior Member Username: Ron
Post Number: 480 Registered: 04-2001
| Posted on Friday, September 12, 2003 - 05:10 pm: |
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They are absolutely terrible! They don't pay anything near what the parts cost and they don't cover all the thing necessary to do a job (no bolts, intake gasket etc on a head gasket job), and finally they even have you put in used parts if it is a major component. And they do not cover leaks, and if you do not fix a leak they void that part of your warranty. Ron |
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Bob (Yomtov)
Member Username: Yomtov
Post Number: 100 Registered: 01-2003
| Posted on Tuesday, September 16, 2003 - 08:02 pm: |
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I put a call into the Penn Warranty Corp in PA and they told me they dont ever cover any Land Rover models !! |
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Greg Hollingsworth (Greg_h)
New Member Username: Greg_h
Post Number: 2 Registered: 09-2003
| Posted on Wednesday, September 17, 2003 - 11:52 am: |
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They don't normally. I called them before I bought the truck and they will write a warranty through a dealer. The guy I bought the truck from seems to sell 4-5 Rovers a month. Now whether they will actually cover a claim is another matter. As I said it didn't cost me anything extra so I consider it a bonus. Based on Rons comment above and in the absence of any positive feedback I don't think I'll invest in the addtional 3 years though. Thanks Greg H |
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Bob (Yomtov)
Member Username: Yomtov
Post Number: 102 Registered: 01-2003
| Posted on Wednesday, September 17, 2003 - 12:30 pm: |
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They might cover a claim just watch out for the deductible as it may vary and each component will be considered a separate deductible. So if you change a water pump and fan clutch relay which is considered one job for a mechanic. The warranty co will charge a deductible on each item . Be careful. Good Luck |
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Jim McNamara (Jimmac)
New Member Username: Jimmac
Post Number: 2 Registered: 08-2003
| Posted on Wednesday, September 17, 2003 - 05:08 pm: |
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Greg; I think I bought my rover from the same guy (Gary in PA?) I chose not to extend the warranty but also know almost nothing about the company. Jim |
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Bruce Potier (Brucep)
Member Username: Brucep
Post Number: 47 Registered: 06-2003
| Posted on Wednesday, September 17, 2003 - 05:32 pm: |
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I would suggest NOT purchasing an extension. Also, I suggest doing the math first before you attempt to have something repaired. Why? Ask these questions before you attempt: Q0 - is the questionable part covered + labor to renew the part and any gaskets, seals, fluids. Q1 - what is the going rate for diagnostic fee Q2 - is there a minimum the repair shop will charge you for diagnostic time Q3 - will the repair shop bill the Warranty Co or you, if they even will deal with the company. If you have a good idea on the issue, these questions will help you determine if it's worth the hassle and money to use the EW Co. Opinion = Warranty Companies hire people who can articulate very clearly the words, "not covered". I still hear those rep voices ringing in my ears today...not covered, no way, I don't think so. Some folks have had good experiences with EWCs, but they pay some large bucks, 3-5K. Fund your own warranty piggy bank. Good luck. |
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Tim (Snowman)
Senior Member Username: Snowman
Post Number: 566 Registered: 12-2002
| Posted on Wednesday, September 17, 2003 - 07:07 pm: |
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Sorry to hijack your thread Greg. But since we are on the extended warranty issue, has anyone had any experience with Wynn's extended warranty? |
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Chris Browne (Chris_browne)
Senior Member Username: Chris_browne
Post Number: 331 Registered: 02-2003
| Posted on Wednesday, September 17, 2003 - 07:18 pm: |
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http://pennwarranty.com/index.htm these guys...cheap warehouse for an office says it all..... |
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Tbow (Tbow)
Member Username: Tbow
Post Number: 142 Registered: 12-2002
| Posted on Wednesday, September 17, 2003 - 08:42 pm: |
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We deal with many of the warranty companies at my shop... There are many good ones, not so good ones and some that will do anything to get out of the claim. As far as Penn, we've dealt with them and had fairly good success with them. Also keep in mind that virtually no one covers leaks but they will cover what caused the leak. For example, if you have a leaky rear axle, they won't cover the leak, but if the leak was caused by a bad axle bearing your covered. YES, much of it depends a lot on how the repair shop conveys the problem to the warranty company. Dealing with a lot of warranty companies, I have a few I wouldn't give a penny to,, I'm sure I want to post their names, but as far as Wynn, I've had very good success dealing with them another excellent one has been PERCO. They are just great folks to deal with. When it comes to warranty companies, my best suggestion is to read the fine print and make sure you follow them. Also, make sure the shop you take your vehicle to is on your side, they can make or break you when it comes to a claim..
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Bruce Potier (Brucep)
Member Username: Brucep
Post Number: 48 Registered: 06-2003
| Posted on Friday, September 19, 2003 - 06:22 pm: |
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yea Tbow, I agree with you that if you have to carefully craft your words when dealing with a shop, then they should be avoided when purchasing. I spent a lot of time coaching my shop and often had to get involved in the discussions to restate the issue. It's simply better, opinion here, to fund your own and avoid the stress. If you have to purchase, try going to your shop/dealer and asking them who they have had good luck with.
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