By herky on Thursday, June 28, 2001 - 06:10 pm: Edit

Today i went to wash my d2, and when i was done as i drove off something in the front right part of the driveline popped, it happens when braking or right after letting off accelerator, this worries me because my disco is stock and i have 255-85-16 bfg mt's in the garage waiting fro rovertym lift, is this common? it stopped when it got dry but on my way back home from a friends it rained and it came back ...........help please!!!!!!!!!

By hanchung on Thursday, June 28, 2001 - 07:08 pm: Edit

damn!!! you'r gonna have a nice set up there. is the popping more like slop in the driveline or just popping. don't know about popping but those are some mighty big tires... i'd go easier on the gas on and off road.

By Axel Haakonsen (Axel) on Friday, June 29, 2001 - 03:41 am: Edit

Check the usual suspects, such as bolts and bushings on the panhard rod and radius arms, etc.

By herky on Friday, June 29, 2001 - 07:25 am: Edit

Okay Axel I will but why only once it is wet? Any ideas? thanks for your input. Matt

By Kyle Van Tassel (Kyle) on Friday, June 29, 2001 - 07:43 am: Edit

Could be a rasius arm bolt that is moving a little more when wet,,,,who knows man,,,,you will learn not to ask why it just gives you head aches....

Kyle

By herky on Sunday, July 01, 2001 - 06:13 pm: Edit

Thanks for the words of encouragement, she is going in for her 15k maintainance so I will have th "experts" diagnose the prob.......... Thanx guys, Matt G

By An expert on Monday, July 02, 2001 - 07:26 am: Edit

Why do you put experts in quotes? Why don,t you take it somewhere else if you don't trust your dealer it will be interesting to see how long you retain your warranty with that lift and those tires.

By Chris Dillard (Cdillard) on Monday, July 02, 2001 - 07:58 am: Edit

"An Expert" Why don't you GO AWAY!! :-)

By herky on Monday, July 02, 2001 - 04:25 pm: Edit

No I dont trust my dealer a$$hole, they wouldn't even let me talk to one of their mechanics that would be working on my vehicle, sorry if you are in the industry but my experience with service managers has been sh{tty, I wanted to speak to a mechanic to show respect before i lifted my vehcile so kiss my A$$ mr. "an expert"

By expert on Tuesday, July 03, 2001 - 06:33 am: Edit

First you call me an asshole then your sorry if I am in the industry. Make up your mind. who is your dealer? do you think its possible that you were not allowed to speak to the mechanic because he was busy? There is so much anymosity towards "the dealer" yet when an independent can't figure it out guess who he calls? Why yes the dealer. There was nothing in my post that was derogatory yet you imediatly start with name calling maybe your disposition is why the service manager was so uncooperative. What did you ask him "let me talk to a mechanic you asshole?" I speak with so many enthusiasts who are well spoken friendly people and I turn a blind eye to the modifications on thier trucks and don't red flag thier warranties. You could learn a thing or two from some of them.

By herky on Tuesday, July 03, 2001 - 07:05 am: Edit

This has been my experience, and I called you an a$$hole, anyway I to work in a hourly commisioned environment, so I understand he could have been busy, actually I called them and asked for him by name and he couldn't understand why they did not let me talk to him. The mechanics are not who rubs me the wrong way it is the arrogant people like service mangers etc. Once again this is my experience with my dealer, there is no blanket statement. I am even considering going to another dealer in another state about 350 miles away my service has been so bad.

By buckster on Tuesday, July 03, 2001 - 07:07 am: Edit

herky sounds like a typical brat Rover owner....wants to look tough, but really isnt..expert has a good point. maybe if herky wasnt such an a$$hole his dealer would be nicer to him. Id imagine it gets difficult at the dealer with all of the rich snobby demanding owners of the "new" rovers. I hope they do void your warranty.

By Jeff Bieler (Mrbieler) on Tuesday, July 03, 2001 - 07:25 am: Edit

Two basic rules I grew up engrained with...

1) Always be nice to the secretary.
2) The "friend" who is nice to you and not nice to the waitress is not a nice person.

The rules certainly applies at dealerships as well as they do in offices and resturantes.

By client on Tuesday, July 03, 2001 - 07:27 am: Edit

such animosity from the "expert". you sound like a jealous woman. don't forget that it is WE the consumer that give YOU the dealer the money YOU need to stay alive. I have also been scuttled away from the mechanics by service managers when I try to shoot the bull with them - is that jealous little manager afraid I may learn something and then not need her to "manage" my "service" anymore? oops, I used quotes, hope I didn't ruffle your dress again.

Listen to "expert" and buckster -- "maybe if herky wasn't such an asshole the dealer would be nicer to him". Its the dealers' goddamn job to put on a goddamn smile and be nice to his goddamn clients. who is the snobby brat now? its the frickin dealer who thinks his crap doesn't smell. just because its over-priced crap doesn't mean it doesn't stink. maybe if the DEALER wasn't such an asshole, herky would've been nicer to him? ever think about that, you mental midgets?

go soak you heads and remember who's workin for who.

By client on Tuesday, July 03, 2001 - 07:30 am: Edit

last email not directed to Jeff your post snuck in there -- that's good advice, Jeff.

By Jeff Bieler (Mrbieler) on Tuesday, July 03, 2001 - 07:38 am: Edit

The rules about the dealer must be a nice guy to his customers can apply at the top, but it's hard to trickle down when the guy working on your Discovery probably doesn't have a hope in hell of owning one and girl taking appointments for service on the phone is driving a used Tercel. It's a job to them, not a life.

My grandfather was in the car business way back. One trick he taught me was to bring in a box or two of donuts, for both the sales and service staff. It's hard for a GM or Service Manager to tell you to piss off when his people start foaming at the mouth over glazed vs chocolate covered.

By buckster on Tuesday, July 03, 2001 - 08:02 am: Edit

i completely agree with Jeff. I think "client" just proved my point, and did so very well. Whos feathers are ruffled their "tough guy?" I dont know of any dealer that goes out of their way to annoy a customer. I am also fully aware that there are plenty of "assholes" like herky and client who it is impossible to put a smile on the face of. I know my dealer doesnt think that its "crap dont stink" They are a great bunch of folks who more than go out of their way to accomodate me. Again, though, I am nice to them, they are nice to me. Its the basics of a relationship my neanderthal friend. Its no surprise that it is always the dickhead who has problems with his dealer. Maybe in your world its about "who works for who", but in mine it is not. I dont place myself on pedestal, and I realize that these folks have jobs to do and they get paid by the hour. Therefore I can understand when they are to busy to come out and "bullshit" with you mr. client. You actually seem to be quite thickheaded so I doubt that you would learn anything that would frighten the "little Manager." Who is the mental midget here? by the way "client", dont you have a butler or nanny that should be bringing your Disco in for service anyway?

By FYI on Tuesday, July 03, 2001 - 08:08 am: Edit

There are not enough qualified techs around and LR pays them like S**t. Some are very good but a lot are just mechanics who happen to work for rover. Same thing with managers and sales guides. Not everyone is an enthusiast, for some it is just a job. Basically it is a crap shoot. If you find a good mechanic, independent or at the dealer, request him.

By paying client on Tuesday, July 03, 2001 - 08:36 am: Edit

i'm laughing my ass off reading your tirade buckster. that was classic! Just so you all know, I have no beef with my dealer, not since a new service manager was hired. With the rare exception of persons posting their ignorance online, I'm a nice guy to everyone, be it my secretary, my mechanic, my boss, my wife, or my garbage man. Jeff is right on - if you're really a nice person, you're nice to everyone. I merely stepped into your steaming pile in an attempt to shed some light on herky's situation - I have no idea who he is, heck, maybe he is an asshole for all I know (no offense herky). the point is that the dealer should never be judging his clients like "expert" insinuated. its a goddamn job -- if the dealer doesn't like it, then go find a new job. the customer doesn't have to support the dealer, but the dealer has to support the customer--it's not a 2-way street. most times business can be kept on a warm and fuzzy friendly level, but when you get down to it, there's always the underlying theme of who's workin for who. Go ahead and deny it buckster, but that's the way it always has been, and that's the way it will always be. your power of logical persuasion is pathetic, buckster. Yes, I apologize for calling you a snobby brat and mental midget, that was really really mean, but now you've made me out to be a "tough guy", an "asshole", a "neanderthal", and a "dickhead". very mature. why does everyone have to take criticism of a concept personally?

By notanexpert on Tuesday, July 03, 2001 - 09:03 am: Edit

your dealer is running a business, not a pit-crew

By da buckster on Tuesday, July 03, 2001 - 09:09 am: Edit

just out of curiosity here, but what was the concept? "your power of logical persuasion is pathetic" Although I do enjoy your well-versed vocabulary, Im not so sure that there was any logical persuasion going on here. Granted the dealer has to support the customer and not vice-versa, but imagine what being a service manager must be like. Im sure it is a very difficult position. For one, the product has its own issues, and the second being the type of clientel that LR markets to here in North America. At least in my neck of the woods, the majority of "new" Discos are driven by people that really like the fact that it says Land Rover across the hood. They wouldnt know a locking center diff from a locking door. Dealing with them every day must be difficult. Imagine the turnover that there must be as a LR service Manager. I apologize if that came off as a "tirade," but your intial comment suggested that you to were one of these people. I do not know you other than a 20 line post, nor do you know me. Maybe you arent any of the afformentioned adjectives. I just get tired of people bashing the dealers when most of them, repeat MOST of them, do go out of their way to provide for their clients. When my dealer takes the time and effort to provide me with a Sunday full of trail rides and off-road excitement and then follow it up with a huge catered meal, that shows me that they do care. Enough of this nonsense. We both love Rovers and we all need the dealers, otherwise we would be all be SOL. Id love to hear the response if LRNA decide to pull out of the country.

By ha ha on Tuesday, July 03, 2001 - 09:09 am: Edit

is that why repairs always take so long?

By and da client on Tuesday, July 03, 2001 - 09:38 am: Edit

the concept, or the point, is that the dealer should never be judging his clients like "expert" insinuated with his original post:
"Why do you put experts in quotes? Why don,t you take it somewhere else if you don't trust your dealer it will be interesting to see how long you retain your warranty with that lift and those tires."

Can't you just picture a scorned woman saying "Why don't you just take it somewhere else if you don't trust me? I can't wait to see how long you last with her.....with those lifted boobs and that big ass."

I took your response as an attempt to persuade us all that I am full of shit with my concept. I disagree with your argument. That's all.

glad to see you are a good sport afterall. and I don't think Ford will be pulling out of the country anytime soon!

By herky on Tuesday, July 03, 2001 - 09:40 am: Edit

Okay, back to the popping sound................................. by the way I am not a snobby Rover owner, everything I own is paid for by the money I make in my line of work which is also dealing with the public, we are the largest consumer electronics store in the world, I expect the same level of customer service that I give in return, I allow people to talk to me before
I perform work on their vehicles, its a "job" but you still have to have some f-cking personality.

By buckster on Tuesday, July 03, 2001 - 09:46 am: Edit

...no see, it was the CONCEPT of Land Rover (ford) pulling out of the country....

By EXPERT on Tuesday, July 03, 2001 - 02:02 pm: Edit

well I just checked my paycheck and I don't see clients signature on it so I guess I don't work for him what a relief. As for this whole thread Herky made a snide remark about the experts meaning the dealer techs. Being a dealer tech who is also a land rover owner and who takes great pride in what I do for a living I took offense at his remark. Never once did I call anyone names or hurl insults at anyone I just offered my opinion. As for jeff he sounds like a nice guy who would be fun to wheel with , as for the client I am glad you are such an important person who has so many people beneath you I only wish it made you happier becuase you sound like a very unhappy person. ( Iknow you will deny this thats okay too) Aword of advice to anyone who modifies thier vehicle while under warranty if you are rude to the dealer you run a greater risk of having a hold placed on your warranty. The dealers responsibility to land rover is to report any modifications while under warranty the reality is if the customer is well liked most dealers will turn a blind eye. Right wrong or indiferent these are the facts. "you will catch more flies with honey than you will with vinegar"

By PAID YOUR CHECK on Tuesday, July 03, 2001 - 02:57 pm: Edit

hey "EXPERT" you are so out of touch - what's the weather like out there? I suppose that government workers don't work for the people either since our names are not on their checks-makes perfect sense to me. Looks like I work for first interstate bank.

Just where did the cash behind your paycheck come from? Please enlighten us on that one. I can't wait:

Insert your answer here:

You're right - I am an unhappy person when I read shit like this. I believe that good ol' herk was really referring to the lack of personality on the part of the service reps, but since the service rep or service manager is YOUR representative to the client, all you guys at the dealership are lumped together in the facetious "expert" category, whether you deserve it or not. Most likely you service TECHS are all good guys with good tech knowledge and you sometimes get a bum rap because of a few douchebag service reps. Too bad, go bitch to the responsible parties but stop whining to your clients.

Take the wife out for dinner for the Fourth - it's on me.

By Andy Nix (Andy) on Tuesday, July 03, 2001 - 03:09 pm: Edit

Can't we all just get along?

he he he he he

By expert on Tuesday, July 03, 2001 - 03:20 pm: Edit

Yes well glad to see you have found the root of your un-happiness imagine my surprise when i found out it was me and my posts to this discussion. I wish you well in all your pursuits you really seem to have everything figured out. Good Luck

By bengott on Tuesday, July 03, 2001 - 03:31 pm: Edit

this is one lame ass 'argument' online.. too funny..

-ben

By herky on Tuesday, July 03, 2001 - 03:39 pm: Edit

I love you guys........ I am sorry to have rubbed you gentleman the wrong way. I still love my rover and my rover mechanics just not the bureacrats you have to deal with in front of 'em. No offense to anyone seriously. I am going to go wash my disco now.............. love your friend in Rover, herky

By Client on Holiday on Wednesday, July 04, 2001 - 03:03 pm: Edit

alas, I have lost interest in this argument. Ben is right - it is "lame ass"!

Herk, let's get together and beat the snot out of a service rep just for the hell of it.

Please excuse my insolence - I have been laying under my hot cats all morning (that's cat converters, BTW)

Expert, if you're ever out my way, I'll buy you a beer...can't divuldge my exact location without compromising my pussy "anonymity" but I'll give you a clue: it's hot as dog balls out here.