HELP! Dealer wants tons of cash for repair

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Top of pagePrevious messageNext messageBottom of pageLink to this message   By wisker on Monday, September 24, 2001 - 04:58 am: Edit

Just took my truck in for the 60K, I'm fine paying for that. Steering box leaking . . . they want $609 to put a new one in, that I'm on the fence about. The killer? I've got an exhaust leak. They said I need a new Catalyst. I asked if that was the same as a Catalytic converter and they said no. I asked where it was physically located and they said between the manifold and the muffler. They want $1500 to fix that. A high flow cat in Summit's is $60. Are they the same thing?

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Redsrover (Redsrover) on Monday, September 24, 2001 - 05:38 am: Edit

They might be talking about replacing your y-pipe all together. Is the check engine light on? Do you hear a rattling sound from the exhaust directly below the front seats? If no to both, have you local muffler shop check the leak you mentioned. If the check engine light is on, you may have a bad o2 sensor. If the rattling noise can be heard, you have a bad cat.

Hope this helps

Red

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Leslie N. Bright (Leslie) on Monday, September 24, 2001 - 05:45 am: Edit

Wait a sec.... parts of emmisions are covered under a longer warranty than the rest of the rig, including the cat, so it should be covered.

Give 'em 'ell...

-L

Top of pagePrevious messageNext messageBottom of pageLink to this message   By RVR OVR (Tom) on Monday, September 24, 2001 - 05:45 am: Edit

if it is emissions related and you are under a certain mileage for your state, they have to fix it. where are you located?

tom

Top of pagePrevious messageNext messageBottom of pageLink to this message   By peter matusov on Monday, September 24, 2001 - 05:55 am: Edit

them buggers...
yes, the catalyst is exactly the same as catalytic converter. the problem with the land rovers is that they use two of them, one for each bank of cylinders, and they are rather small. i doubt that any from summit stock will fit.

however... i am almost 100% sure that catalytic converters are lifetime-guaranteed (something like 10 years or so). they must replace it for free. be persistent. i had the jeep dealer replace the cat on the XJ i once owned, and it took some heated conversation to get it done.
now, on my 89 rangie with unknown mileage the
entire exhaust is rusted; the sharks told me it's
all gone and needs to be replaced, and wanted 2200 for it. i figured since it passed the smog with flying colors, and there's no obvious holes in it, i'll live until it falls to the ground.

now, as far as the steering box is concerned,
how come you don't have it under warranty at 60kmi? anyhow, make sure yourself that it's the box that leaks, not just the hoses to the reservoir. the hoses don't cost even $10, and it isn't difficult to DIY.

peter

Top of pagePrevious messageNext messageBottom of pageLink to this message   By wisker on Monday, September 24, 2001 - 06:02 am: Edit

I'm in Mississippi and I've got new O2 sensors thanks to Nathan. I could hear an exhaust leak on the passenger side. I figured I needed a new manifold. No sulfer smell and no rattles. He actually just called me back and the conversasion went as follows . . .

"What would you like to do about your catalyst sir?"
"Are we talking about the same thing, the catalytic converter?"
"No sir, your catalytic converter is in your transmition."
"Well then I think we have larger problems. I think you're talking about the torque converter."
"Oh I'm sorry, yes you are correct sir."

I give up. It's going to be a long day. Apparently the flange is bent attaching to the manifold and it's not sealing properly.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By wisker on Monday, September 24, 2001 - 06:10 am: Edit

Thanks Peter, but I have no waranty and the box is toast. It's leaking from the pitman arm shaft. Pretty badly too. I could probably try and reseal it, but I imagine the bearing surfaces are pretty tore up by now. AB wants 560.00 for one and as much as I love working on the truck I think I'll let them handle this one. Provided they can locate it. I'm losing faith in them each time they call.

Because it's physical damage to the outside of the cat I doubt I can claim emissions and get them to replace it. If the one from summit won't fit I'll get an NRP. It'll still be cheaper than the dealer.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By PerroneFord on Monday, September 24, 2001 - 06:35 am: Edit

Take your truck somewhere else. They are incompetent evidently.

Catalytic converters from Summit will fit fine. I put two on my truck and a new muffler and total cost was under $300 with installation. Steering boxes leak on most rovers. If it's not bad, I'd leave it alone.

Torque converters are expensive, but I'd use a specialty shop and order the part from someone else. That dealer sounds VERY suspect.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Leslie N. Bright (Leslie) on Monday, September 24, 2001 - 06:35 am: Edit

The cat is warranted for 8 years or 80,000 miles.

I'd find a different dealer, BTW... anyone who gets a catalytic converter mixed up with a torque converter isn't gonna touch my rig...


-L

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Bluegill (Bluegill) on Monday, September 24, 2001 - 06:42 am: Edit

Wisker, the best thing you can do right now is to go pick up your Rover from the dealer. DO NOT LET THEM TOUCH IT FURTHER! Get home, relax, and get back on the Discoweb for further discussion.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By wisker on Monday, September 24, 2001 - 06:47 am: Edit

Well, as some of you have seen me post before. I'm stuck between New Orleans (where my truck currently resides) and Birmingham. They are both 3 hours away in opposite directions. This doesn't bother me to much because I do most of the work on my truck myself. This time I figured, just this once, I'd take it to a dealer. LR Birmingham wouldn't return my phone calls. LR New Orleans seemed nice enough and I even got a couple of personal recomendations for them. I guess this will be the last time my truck goes to the dealer. I'm really hoping that I'm speaking to someone in the office and not the actual mechanic.

The big test? My truck just started using (leaking) brake fluid. They said that they hadn't noticed any leaks and wanted to make sure I was adding the fluid to the correct place. I want to cry.

wisker

Top of pagePrevious messageNext messageBottom of pageLink to this message   By peter matusov on Monday, September 24, 2001 - 07:12 am: Edit

>I'd find a different dealer, BTW... anyone who
>gets a catalytic converter mixed up with a torque
>converter isn't gonna touch my rig...

Leslie, you sound as if you never owned a full size jeep :-)

what i learned is that every time the dealer does something to my disco, two more bugs pop up. but, with two rovers and one big jeep, i am running out of free time to keep'em all going!

peter

Top of pagePrevious messageNext messageBottom of pageLink to this message   By peter matusov on Monday, September 24, 2001 - 07:13 am: Edit

Perrone,

could you post the part # for the cat from Summit?

peter

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Redsrover (Redsrover) on Monday, September 24, 2001 - 07:29 am: Edit

Every time I read a thread like this I start looking in the classifieds for a F150 4x4 to replace one of my Rovers. That way I can at least have one truck that my local greasers CAN work on...

Red

1995 Range Rover Classic
1997 Discovery SE

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Matt on Monday, September 24, 2001 - 07:46 am: Edit

Wisker -

The New Orleans dealer told you that? Who are you dealing with over there? They usually know their shit pretty good. Ask to speak to Joe; he's the guy you want.

Oh, and they are getting readdy to open a dealership in Baton Rouge, so you'll have at least onw other choice.

Are you physically in New orleans yourself?

Top of pagePrevious messageNext messageBottom of pageLink to this message   By gp (Garrett) on Monday, September 24, 2001 - 08:07 am: Edit

what year is your disco? depending on what year the cats are have a 70K warranty.
steering boxes are brutal. i had one replaced on my '94 (RIP). was about the same $, but i had a warranty.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Robert Mann (Oldscout) on Monday, September 24, 2001 - 08:17 am: Edit

Peter My Summit cats a made by CATCO and are # 6005. The fit my 96 DI with no problems and are only 57.00 ea!

Top of pagePrevious messageNext messageBottom of pageLink to this message   By William Turner (Wturner) on Monday, September 24, 2001 - 08:22 am: Edit

wisker, youve got mail...

:)

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Leslie N. Bright (Leslie) on Monday, September 24, 2001 - 08:26 am: Edit

Peter, LOL!!!! :)

I still have it, dead 727 tranny and all... If I ever find the time, inclination, or money, I'll get it running and give it away cheap.

FYI, no one aside from me has worked on my Disco.... I learned that the hard way by letting a shop touch that FSJ, which they butchered. It used to be a good rig, but I spent more time fixing their F-ups than anything else once I got it back.

-L

Top of pagePrevious messageNext messageBottom of pageLink to this message   By peter matusov on Monday, September 24, 2001 - 08:27 am: Edit

thanks Robert;

now i wonder if the same cat will fit the rangie... it should, looks the same.

peter

Top of pagePrevious messageNext messageBottom of pageLink to this message   By wisker on Monday, September 24, 2001 - 08:51 am: Edit

Brake leak discovered . . . Driver's side caliper. . . $403.60 . . . not in stock . . . ouch. Make the bad man stop.

wisker

and yes, so far work has sucked today as well

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Bluegill (Bluegill) on Monday, September 24, 2001 - 08:57 am: Edit

how bad is it leaking? I had a leaky front caliper, it was bad for a time, but it magically stopped after I replaced my front pads and cleaned everything up, and bled the lines. Leak hasn't come back, and I'm not asking any questions. My point is that you can live with a leak (unless it affects brake power or lubes the rotor); the dealer just wants to move the decimal point on your bill a little further to the right...

Is your dealer sure he's diagnosed a leak in your brakes, and not...oh, say your windshield washer fluid reservoir? :) He sounds pretty confused based on your last posts...

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Kingfish (Kingfish) on Monday, September 24, 2001 - 09:23 am: Edit

I had the same problem with my steering box. It left a puddle every morning. I had to add fluid every other day. Dealer said $$$$$$$$$$$$$$$$$$$$$$$. I said to hell with that, bought a bottle of "NO LEAK" for steering boxes and havent had a problem since.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Ron on Wednesday, September 26, 2001 - 04:58 am: Edit

Wisker,

I leave for a few days and people around here are spending real money! dear God no.

Ok:

Caliper rebuild kit $15 from BP, another $10 for GTLMA fluid

Catco cats $60 a pop

Meridian rebuilt box: $275 plus exchange

Ron

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Craig on Wednesday, September 26, 2001 - 09:11 am: Edit

Hey guys-
let me try to clarify on the exhaust warranty.
yes, the warranty is 8/80 ONLY IF:
1. there is absolutley no physical damage to the exhaust ie.. dents/dings etc...
2. the customer has had ALL of his/her services done (every 7500 miles) by a certified LR repair facility. ie.. stamps in back of owners manual
3. there are no modifactions to exhaust or intake
( yes, even a K&N air filter will nulify) or filler neck.
4. the customer has NEVER declined any repair for a check engine light
5. the check engine light was not illuminated for an extended period of time.
I know I'm missing a few criteria, but before attempting to get your exhaust covered, I would make sure the above are in order.
Hope this help!
Craig
LRDE

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Ron on Wednesday, September 26, 2001 - 09:35 am: Edit

Craig,

That is dealer BS if I ever heard it.

It is a federal emmission warantee, read the warantee and tell me ALL those terms are legit.

Sure dealers/LR does not want to honor the warantee but know your rights and read the terms before you accepts such crap as above.

Ron

(My appoligies for being so harsh Craig)

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Ron on Wednesday, September 26, 2001 - 09:39 am: Edit

http://www.epa.gov/OMS/consumer/warr95fs.txt

Craig,

Tell me where in there it says I have to take it to the dealer for service to have it covered under this warantee? Or where it says I can't have someone else fix a check engine light?

Ron

Top of pagePrevious messageNext messageBottom of pageLink to this message   By wisker on Wednesday, September 26, 2001 - 10:45 am: Edit

The nightmare is over. I told them to stop working on my truck. I'll pick it up Sat. I do have a shiny new caliper and steering box as well as the usual 60K tune up. I guess I should be happy that I got out for under $2000.00. No need to add insult to injury, I realize I could have done the same work for about $0.50. I guess I'm forever doomed to do all of my own vehicle maint. It really would have been nice to be able to trust a mechanic. Oh well . . . on an up note I guess I'll get to buy more tools.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By dealer wannabe on Wednesday, September 26, 2001 - 10:54 am: Edit

forgot the following:
6. records showing that your firstborn has been bequeathed to LRNA;
7. you must have conclusive proof that your Rover has NEVER been off-road, even a speck of dust on the undercarriage will void all warranties;
8. you must have enrolled in LRNA's secret genetic mapping experiment upon purchase of your Rover;
9. moons of jupiter must be in perfect alignment at the time of your catalyst repair;
10. you must be able to prove that your head is as far up your ass as the heads of LRNA.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Craig on Wednesday, September 26, 2001 - 11:03 am: Edit

sorry- been offline a while-
I'm just relaying info given to me from LRNA for a vehicle here for the same issue.
I don't make the rules guys
just trying to help
Craig

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Craig on Wednesday, September 26, 2001 - 11:21 am: Edit

Ron-
It's printed in the Land Rover U.S. emission performance warranty guidlines, approved by
Director, Field Operation and Support Division
Environmental Protection Agency (6406 J).
Also, changes in model year, state you live in, etc.. all affect the guidlines
Craig
P.S.- wouldn't you rather have an NRP downpipe instead?

Top of pagePrevious messageNext messageBottom of pageLink to this message   By peter matusov on Wednesday, September 26, 2001 - 11:26 am: Edit

Craig,

for whatever it's worth - I am not returning back to Pioneer Centres San Diego, unless there's something that can only and ever be resolved at the dealer. I've had enough. I've had plenty of warranty work done, but every time it was a hassle to get it covered. I can reel off for ages about the crap I was fed at the dealer...

come to think of it, if any of my rovers blows its engine (please don't!), it would be cheaper to put in a brand spanking new, crate Ch$vy in it than have it fixed at LR dealer!

and after every visit to the dealer I would receive a phone call asking me about the quality of service... I have not much against my SMs, but the system as a whole stinks.

peter

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Bluegill (Bluegill) on Wednesday, September 26, 2001 - 11:46 am: Edit

Craig, we realize you're trying to help, and we realize you don't make the rules, but working with the dealer borders on ridiculous for most of us consumers. The whole "quality of service" follow-up is such a joke, too. I was just at my local dealer being "educated" on the fact that all Land Rover Discoveries have the rotoflex joint and I have no choice but to buy the $116 rotoflex kit from the dealer to fix my driveshaft - you cannot drive any Disco without a rotoflex involved..no way, no how. While I was having this enlightening conversation, the guy next to me was complaining about how he paid big $$$$ for repairs to his RR, but it's still not fixed. EVERY time I'm at the dealer, someone is complaining. I've been in the same position as that poor RR owner several times. As regards the rotoflex misinformation, I knew better so I just laughed and left. On the way out, I had to laugh again as I passed the huge "100% customer satisfaction" billboard that showed 100% "excellent" feedback from 100% of the customers 100% of the time. They must throw out all the negative feedback postcards to achieve the 100% stats...

LRNA is big fat joke.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Ron on Wednesday, September 26, 2001 - 11:47 am: Edit

"It's printed in the Land Rover U.S. emission performance warranty guidlines, approved by
Director, Field Operation and Support Division
Environmental Protection Agency (6406 J)."

Craig I did not mean to single you out personally but it is still BS. :) Read the warantee and tell me you have to have dealer serviced for it to apply.

Those who know me know I have "dealer connections" and therefore should get good treatment but I avoid the dealer like the plague. In fact I bought a second "driver" rover so I would be able to take my sweet time fixing the disco rather than sending it to the dealer. At this point I would take off owrk for a week to put in a new engine.

Local EPA here said if it fails a smog test you get new cats (barring offroad damage of course) and generally the dealers here honor it (if you bring it up of course, otherwise it is 2000k for a new exhaust thank you very much and you should repalce all your O2 sensors at 1600 for the set).

Ron

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Craig on Wednesday, September 26, 2001 - 02:45 pm: Edit

No sense preaching to the choir.
I was an owner for years before I came to LRDE, and feel your pain.
the only good advice I can offer to someone with an unpleasant history with their dealer is to let LRNA know. The owner care #'s are in the owner's manual. Use them. As for the previous posts; the dealership invovled in such a claim is not actually honoring the warranty, he/she is waiting for an 'OK' from the warranty holder. The dealer does not have the final call on whether something is covered or not.
Ron- whether or not you think it's BS, that's what it says. I wanted you all to be informed.
as for your rep not knowing about the rotoflex unit, I wouldn't expect every employee to know either, but he/she should have the awareness to put you in touch with someone there with more experience. sorry.
For what it's worth- i wouldn't post BS. I post what I know to be accurate information. use it or ignore it. It's not verbatum, but basically what I read out of the manual before posting.
glad I'm not a service writer-
Craig

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Danno on Wednesday, September 26, 2001 - 03:00 pm: Edit

From http://www.sema.org/warranty/atta.cfm

"2. Clean Air Act Warranty Provisions (42 U.S.C. S 7541 (C) (3) (B))

The federal Clean Air Act requires vehicle makers to provide two emissions-related warranties -- a production warranty and a performance warranty. The production warranty requires the vehicle maker to warrant that the vehicle is designed, built and equipped so that it conforms with emissions requirements at the time of sale. The performance warranty requires the vehicle maker to warrant that the vehicle will comply with applicable emissions requirements as tested under state vehicle emissions inspection programs for the warranty periods specified in the law (for model year 1995 and later vehicles, the warranty is 2 years/24,000 miles for all emissions-related parts and 8 years/80,000 miles for the catalytic converter, electronic emissions control unit and on-board diagnostic device). The performance warranty is conditioned on the vehicle being properly maintained and operated.

Like the Magnuson-Moss Act, vehicle manufacturers may not refuse warranty repairs under the Clean Air Acts performance and defect warranties merely because aftermarket parts have been installed on the vehicle. The only circumstance under which the vehicle manufacturer can void the emissions warranties is if an aftermarket part is responsible for (causes) the warranty claim."

Top of pagePrevious messageNext messageBottom of pageLink to this message   By peter matusov on Wednesday, September 26, 2001 - 03:21 pm: Edit

Craig,

the best thing you could do to this crowd is to print out this thread's messages and hand them to your management.

peter m

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Craig on Wednesday, September 26, 2001 - 03:29 pm: Edit

Since when did my dealer get involved? I'm in Denver.
Craig

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Ron on Thursday, September 27, 2001 - 03:32 am: Edit

Craig,

I am saying what you posted is not stated in the federal warantee and is therefore BS, whether it comes from LRNA or not.

Ron

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Jeff on Thursday, September 27, 2001 - 03:45 am: Edit

http://www.d-90.com/prod/index.html

Check out the cat replacement article.

There is a $90 steering box repair kit. Does anyone have any experience with it? Does it inlude the pitman arm bearings? Mine leaks like a siv and I need to think about fixing it.

Also, my steering wheel is off from my wheels. No, the alignment is fine its just that the actual steering wheel is about 3deg off from its proper position. It happened as a result of getting stuck in a muddy creek and plowing/winching out. If anyone knows where the adjustment needs to be made please email me, I have a shop manual so I just need to know what needs to be adjusted.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By DAnno on Thursday, September 27, 2001 - 03:56 am: Edit

adjust the track rod that attackes the pitman arm to the passenger side wheel.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Tom P. on Thursday, September 27, 2001 - 04:09 am: Edit

Craig wrote:
> wouldn't you rather have an NRP downpipe instead?

Until you hit it on a rock and it cracks!

Tom Proctor
96 Disco

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Jeff Bieler (Mrbieler) on Thursday, September 27, 2001 - 04:20 am: Edit

Knock on wood, I haven't run into the real nasty warranty issues people have raised here with LRNA. Overall, I have been fortunate with our dealer and their service, but worry about what will happen if Ford consolidates them here in LA.

I am currently in a Lemon Law legal action against NMAC (Nissan Motor Acceptance Corp) so I do understand the frustration of fighting "the man".

Top of pagePrevious messageNext messageBottom of pageLink to this message   By peter matusov on Thursday, September 27, 2001 - 04:52 am: Edit

>Since when did my dealer get involved? I'm in Denver.

Craig,

I'm in San Diego, so it is the same dealer - Pioneer Centres.

peter

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Kyle on Thursday, September 27, 2001 - 05:09 am: Edit

Cut Craig a little slack here boys. He is just tellin ya "The way it is" you may not like it and it may really suck but its still the way it is. Ofcourse , if you bitch enough "the way it is" can always be changed... As far as people being in the dealership complaining, well , coming form that back ground I can tell you that someone is always complaining. A majiority of the owners arent like us . They arent into the trucks as we are and they just want some "Cool" transportation to get them back and forth. If the truck and the owner is at the dealer then something has obviously gone wrong. That isnt gonna make the owner a very happy guy. Yeah , I think service writers are slime and I think that alot of the techs dont have the knowledge they should these days but they are working in a hostile enviroment. Rarely are people happy to come there because their truck has broken down... :) Its just a screwed up industry...

Kyle

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Bluegill (Bluegill) on Thursday, September 27, 2001 - 08:19 am: Edit

Hey Craig, no need to apologize to me on behalf of my dealer. We all realize that you & lot's of other dealers are part of the "good guy" crowd (including Gil Stevens & lots of other dwebbers). Unfortunately, it only takes a few bad people to perpetuate a bad rep.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Bluegill (Bluegill) on Thursday, September 27, 2001 - 08:28 am: Edit

P.S. Craig - but thanks for the "sorry" anyway. It does make a difference. That roto incident is, unfortunatlely, just the tip of an iceberg no one wants me to get into here. I'm ashamed to admit how much $$$$ I wasted on crooked repairs thinking I was dealing with an honest business. Now I own the manuals, use this great bboard resource, crawl underneath, and fix things right myself. Thanks again.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Craig on Thursday, September 27, 2001 - 09:00 am: Edit

Peter-
I realize we have the same owner,
LRDE is not involved in your warranty claims though.
That's what I meant
Craig

Top of pagePrevious messageNext messageBottom of pageLink to this message   By peter matusov on Thursday, September 27, 2001 - 09:03 am: Edit

naw, i don't have warranty claims no mo.

it's just whenever i remember the bs the service advisors were feeding me at LR SD, with a genuine friendly smile, i feel an urge to swing a brick through their big shiny windows.
maybe with a 911 behind it...

peter

Top of pagePrevious messageNext messageBottom of pageLink to this message   By gil on Thursday, September 27, 2001 - 10:09 am: Edit

im trying to stay out of this one....but every vehicle has its issues....and when you drop big loot for something and it breaks,,,your pissed. there are rotten dealers out there, and if you live near one...dont use them...there are alot of good indepents out there as well...also, be informed...have an idea whats up with your rig...what it may need..and how it may need to be fixed. that way youll know if you are getting worked..$1600 for O2 sensors?? yikes...a modieifed vehicle does not neccesarily void warranty...im with ho, get to know the people workin on your rig...most are less likely to screw one they consider a friend, and they may turn a blind eye to you OME springs.....or go Blues route..get the manual..and do it yourself...it makes for a nice hobby..oh and thanks for the big-up Blue...my .02..didnt mean to offend anyone..:)

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Gregg Warnken (Gregg) on Thursday, September 27, 2001 - 10:52 am: Edit

Direct quote from the document Ron posted a link to:

Do I Have to Show Any Maintenance Receipts Before I Can Make an
Emissions Warranty Claim?

No. Proof of maintenance is not required in order to obtain
coverage under the emissions warranty if an emission control or
emission related component, or a specified major emission control
component, is found to be defective in materials or workmanship.
However, when it is likely that the lack of proper maintenance has
caused the particular part to fail, you may be asked to show that
scheduled maintenance was performed.

If you perform scheduled maintenance yourself, you should keep a
detailed log of work performed and any receipts for parts purchased to
perform the maintenance. In some instances, you may be asked to
qualify your ability to perform such maintenance. Vehicles should
always be maintained according to manufacturers' specifications.


Are Dealers the Only Persons Allowed to Perform Scheduled Maintenance
Recommended by the Manufacturer?

No. Scheduled maintenance may be performed by anyone who has the
knowledge and ability to perform the maintenance and repair. You may
even maintain the vehicle yourself, as long as the maintenance is
performed according to the manufacturer's instructions provided with
the vehicle.

Craig - This DIRECTLY conflicts with the line you gave: "2. the customer has had ALL of his/her services done (every 7500 miles) by a certified LR repair facility. ie.. stamps in back of owners manual "

Read that document everyone. LR cannot force you to have your truck maintained by them, or even have your book stamped, in order to be covered by this warranty. All you have to do is keep good records, maintain your vehicle (you CAN DIY and not be penalized). I would think that Federal EPA law overrides LRNA's complete BS. Am I right or wrong???

Gregg

Top of pagePrevious messageNext messageBottom of pageLink to this message   By evilron on Thursday, September 27, 2001 - 11:02 am: Edit

"LRNA's complete BS"

Someone sees the light:

Soon the 95 thesis of LRNA will be posted.

Watch out for them

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Bluegill (Bluegill) on Thursday, September 27, 2001 - 12:15 pm: Edit

I'll nail them to the door...just show me where, oh EvilRon

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Leslie N. Bright (Leslie) on Thursday, September 27, 2001 - 06:43 pm: Edit

Martin Ron Luther.

I like......

:)


-L


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