Look out for Adam Smith, 33641 Blue Lantern St. Apt. B, Dana Point, CA 92629-3741.
This guy bought a cam sensor (ERR6170) from my eBay Store. He had it a week and contacted me saying "he made a mistake" and would like to return the part. As a Top Rated Seller I am obligated to accept returns and did so. When the part arrived from Adam Smith it was not the part that had been shipped to him. The part, which was the actual part pictured in the eBay listing was ERR6170. He returned NSC100840. NOT THE PART I SENT HIM.
Clearly, he installed the part I sent him and he returned the bad part he removed from his truck.
After spending close to an hour on the phone with a variety of eBay reps I finally got someone who appreciated what had happened and said she would make sure I would not have to refund the buyer anything. She closed the case.
I got an email from eBay a short while later telling me that while they found in my favor and I was not going to be responsible for refunding the buyer who returned a different part than I sent him, eBay was still going to fully refund him his purchase price.
So, the guy gets a working cam sensor, installs it, ships back the bad one, demands a refund, is shown to have returned a part different than the one that was shipped to him and yet, eBay refunds him fully. How screwed up is that. It encourages scammers and cheats, rewarding the worst conduct while doing little to protect a seller on eBay who has been selling on the site for over 17 years.
THIS IS AN ALERT TO ANYONE SELLING ON EBAY. LOOK OUT FOR ADAM SMITH OF DANA PARK CA. HIS EBAY USER NAME IS sml5248. HE IS NOT TO BE TRUSTED.
This guy bought a cam sensor (ERR6170) from my eBay Store. He had it a week and contacted me saying "he made a mistake" and would like to return the part. As a Top Rated Seller I am obligated to accept returns and did so. When the part arrived from Adam Smith it was not the part that had been shipped to him. The part, which was the actual part pictured in the eBay listing was ERR6170. He returned NSC100840. NOT THE PART I SENT HIM.
Clearly, he installed the part I sent him and he returned the bad part he removed from his truck.
After spending close to an hour on the phone with a variety of eBay reps I finally got someone who appreciated what had happened and said she would make sure I would not have to refund the buyer anything. She closed the case.
I got an email from eBay a short while later telling me that while they found in my favor and I was not going to be responsible for refunding the buyer who returned a different part than I sent him, eBay was still going to fully refund him his purchase price.
So, the guy gets a working cam sensor, installs it, ships back the bad one, demands a refund, is shown to have returned a part different than the one that was shipped to him and yet, eBay refunds him fully. How screwed up is that. It encourages scammers and cheats, rewarding the worst conduct while doing little to protect a seller on eBay who has been selling on the site for over 17 years.
THIS IS AN ALERT TO ANYONE SELLING ON EBAY. LOOK OUT FOR ADAM SMITH OF DANA PARK CA. HIS EBAY USER NAME IS sml5248. HE IS NOT TO BE TRUSTED.