| Author |
Message |
    
Paul D. Morgan (V22guy)
| | Posted on Monday, August 05, 2002 - 10:02 am: | 
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Hello,
Saturday Morning when I turned on my Garmin Street Pilot, I was greeted with a "chirp" which was followed by a black screen. That's it, no satellite aquisition, no warnings about driving and reading; just a black screen. Am I hosed on this or are there people out there who can repair / rebuild these things. On a bright note, this could be a good excuse to upgraded to a Garmin 176c.
Paul |
Leslie N. Bright (Leslie)
| | Posted on Monday, August 05, 2002 - 10:26 am: |
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Paul,
Have you changed out the batteries? (Just checking.....)
-L |
Paul D. Morgan (V22guy)
| | Posted on Monday, August 05, 2002 - 10:29 am: |
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LOL,
Yeah I have new batteries and was plugged into the cigar lighter at the time. The unit is definately getting power, just no output other than the black screen.
Paul |
Leslie N. Bright (Leslie)
| | Posted on Monday, August 05, 2002 - 10:31 am: |
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Have you plugged it up to a computer to see if the computer can communicate with it still?
-L |
Paul D. Morgan (V22guy)
| | Posted on Monday, August 05, 2002 - 10:34 am: |
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No, didn't think of that. Hmmm where are you going with this.
Paul |
Leslie N. Bright (Leslie)
| | Posted on Monday, August 05, 2002 - 10:41 am: |
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I was wondering if the GPS itself was functioning, and the screen canked, or if the whole unit is blitzed..... that way, if you call Garmin, they can price you just a screen swap, if that's the problem, or, you'll know that you're better off just buying a new one anyway. Or, it could be, that it can be "reset", that it is confused, per se, and a computer might be able to nudge it to straighten itself out... I've seen weird things like that with other devices (albeit not a Garmin GPS..... so I can't say if it's just confused, or is down for the count).
I'm assuming that it's over a year old, right?
Anyway, 1-800-800-1020 is Garmin's Repair/Support number....
Good luck!
-L |
Paul D. Morgan (V22guy)
| | Posted on Monday, August 05, 2002 - 10:46 am: |
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Thanks Leslie,
Yeah it's like 3 years old.
Paul |
muskyman
| | Posted on Monday, August 05, 2002 - 01:11 pm: |
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paul,
garmin has been really good about repair/ replace for me.
They charged me $16 bucks to replace a unit with a unit that was 4 years newer with way more funtion. |
Paul D. Morgan (V22guy)
| | Posted on Monday, August 05, 2002 - 01:46 pm: |
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Musky,
I just emailed them to see what's up. Hopefully I can work some kind of deal with them.
Paul |
Rob Davison (Pokerob)
| | Posted on Monday, August 05, 2002 - 06:28 pm: |
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garmin was very slow (7 days) to get details about the 176c to me, but eventually they did answer my questions, just be prepared to wait if emailing.
rd |
Paul D. Morgan (V22guy)
| | Posted on Monday, August 05, 2002 - 06:36 pm: |
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Thanks for the info. I'll update when something happens.
Paul |
streak
| | Posted on Tuesday, August 06, 2002 - 06:57 am: |
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On some Garmin units, holding down the Mark button while turnig on the unit does a reset. All data will be lost and the unit will set back to factory defaults.
Hope this helps.
www.worst4x4.freservers.com |
Rob Davison (Pokerob)
| | Posted on Tuesday, August 06, 2002 - 12:24 pm: |
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http://celia.mehaffey.com/dale/wgarmin.htm#toc
scroll down to number 13
there are some things to try there.
rd |
Paul D. Morgan (V22guy)
| | Posted on Tuesday, August 06, 2002 - 09:09 pm: |
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Thanks Rob,
I tried the "power up and mark" boot and a software screen appeared. But it stayed on for only 6 seconds, then blank screen again. Then I attempted power up for alamac reload, but nothing appears.
So I waited 5 minutes and tried power up again and the "Street Pilot" page popped up for 2 seconds then the screen went blank. This looks like a job for Garmin, therefore I am awaiting an email reply from them.
Paul |
anon
| | Posted on Thursday, August 08, 2002 - 09:57 am: |
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Get the 176c........... you know you want to get one just like Clewis..............  |
Paul D. Morgan (V22guy)
| | Posted on Thursday, August 08, 2002 - 10:59 am: |
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Damn Anon People,
I thought the DWEB folks banned people like you!!!
On another note, yeah the 176c is definatley in my future.
Paul
'00 pig |
Paul D. Morgan (V22guy)
| | Posted on Friday, August 30, 2002 - 04:21 pm: |
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Okay folks,
Update from Garmin. Last night I sent out my unit with a check for $99. In 7-10 days, I am to recieve a like new unit back in the mail. |
Rob Davison (Pokerob)
| | Posted on Friday, August 30, 2002 - 05:49 pm: |
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that sounds like a reasonable compromise
rd |
Paul D. Morgan (V22guy)
| | Posted on Wednesday, September 11, 2002 - 12:43 pm: |
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Okay, final update.
Yesterday I recieved the Street Pilot back from Garmin. For $99, the unit circuit card was repaired, screen replaced, latest software uploaded and to include shipping back to my Philly Address. I am very pleased with the results so far and recommend this process before spending big cash replacing the unit.
Paul out............... |
Rob Davison (Pokerob)
| | Posted on Wednesday, September 11, 2002 - 03:47 pm: |
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cool, good to know they took care of you.
rd |
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