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derek (Vortrex)
Posted on Sunday, August 25, 2002 - 04:08 pm:   Edit Post Delete Post Print Post

well I gave them long enough to straighten this out (over a month) and still nothing, so I thought I'd post my experience with them. think about this before you place your order with GBR...

I ordered a set of 4 bilsteins over the phone for my D1. I was told they were in stock and would go out tomorrow.

after waiting a week and not getting anything, also not seeing the charge on my credit card, I email them. GBR doesn't remember taking the order or sending it out, but say they'll send me a free tshirt if they messed up. GBR will research it and then get back to me. of course they never get back to me so I call them. still, don't know anything about the order status so I just reorder with them again. again they mention the free tshirt that will be included in my order.

great, the order arrives a few days later, of course there is no shirt, LOL. I start the install and notice I am missing two upper bushings for the rear shock. guess I should have paid closer attention to the boxes, which were all opened before I got them. I tell GBR about this and they blame it on bilstein (even though boxes were opened) and say they will send some right out. while I am waiting I borrow some from a local shop in hopes of replacing theirs when mine arrive.

ok, onto the front now. of course I think nothing else can go wrong, so I start the teardown and install. well I am missing more parts for the front! so I call GBR again to let them know and to also ask exactly how the different washers and bushings go on the front. well, GBR had no idea how the washer and bushing placement went, no help there. they say they will send out the parts I need for the front also. I get by from using hardware and worn bushings off my originals. once everything is back together I email GBR a complete rundown of eveything I was shorted in my order and also call them to confirm they got it. GBR says they will ship out all the replacements for me.

to this day I have seen nothing and do not get replies to my emails anymore, so I give up. I've tried to straighten this out with several phone calls and emails. I never once complained about all their screw ups, they could at least send me what I paid for. anyways, so I will go back to the shop that I promised to replace their bushings and have to give them some money instead.

my suggestion, pay a little more money and order from someplace else. spending hours and hours trying to get this all worked out is not worth the small savings.
 

joshua
Posted on Sunday, August 25, 2002 - 08:21 pm:   Edit Post Delete Post Print Post

Man, doesnt sound like fun

should have called Nathan....the guy stands by his word, and I dont think anyone has ever had a problem with him, ever.

sometimes it pays, the one man show always treatd shis customers rite.
 

Matt Milbrandt (95discovery)
Posted on Sunday, August 25, 2002 - 09:50 pm:   Edit Post Delete Post Print Post

Shit...Bill is a great guy, an asset to the Rover community, and I'm sure I'm not going to be the only one saying so.

Matt
 

Kyle
Posted on Sunday, August 25, 2002 - 10:30 pm:   Edit Post Delete Post Print Post

Yes Matt , although he is overly busy for the staff he has , he has saved our Bacon a time or two.... I am not dogging you Derek or trying to discount your "experience" with GBR. Just saying that percentage wise , his track record is very good... Whenever I have really really needed something it was there just as promised... Joshua also speaks the truth. Nathan is surely an asset , and has also saved my bacon a time or two... (Sounds like I break alot of shit) :)

Kyle
 

mongo
Posted on Sunday, August 25, 2002 - 10:39 pm:   Edit Post Delete Post Print Post

I'm with Klye, on both counts, Bill must really be swamped...


Frank
 

Axel Haakonsen (Axel)
Posted on Sunday, August 25, 2002 - 11:22 pm:   Edit Post Delete Post Print Post

Yeah, I have to second that. Bill is a great guy, I have never had any problems with anything I ordered from Great Basin. On two occasions, when somebody in our group grenaded their rear diff in Pritchett Canyon, Bill had a replacement sent to Moab, overnight, on the weekend, in time for everyone to make repairs and make it back home on time. One time he personally chased down the UPS driver to get the parts to us in time. Bill goes above and beyond the call of duty.
 

Axel Haakonsen (Axel)
Posted on Sunday, August 25, 2002 - 11:23 pm:   Edit Post Delete Post Print Post

And I can say the same for Nathan.
 

Curtis N (Curtis)
Posted on Monday, August 26, 2002 - 12:05 am:   Edit Post Delete Post Print Post

Derek,

Sometimes people and orders fall between the cracks. Like in your case, it usually happens repeatedly on one order. Bill is a good guy. I am certain if you give him the chance he will correct it ASAP.

His shop is less than a mile from my house and I need to stop by there this week anyways. I will put a bug in his ear if I make it by...

Curtis
 

jim
Posted on Monday, August 26, 2002 - 12:08 am:   Edit Post Delete Post Print Post

I agreee no problems with Bill or Nathan they were both quick and informative with me. I do live in Salt Lake so I actually get to speak to him personally. But he has always given me great ideas and good prices.
 

Dee
Posted on Monday, August 26, 2002 - 12:20 am:   Edit Post Delete Post Print Post

Derek,

FWIW call Bilstein direct and ask for customer service, I have been given extra hardware sets many times from them (Poway California outlet). That is why I stick with Bilstein, in my experience there customer service is just as solid as there product. Hell you might even talk them out of a Tee Shirt... LOL
 

derek (Vortrex)
Posted on Monday, August 26, 2002 - 01:46 am:   Edit Post Delete Post Print Post

guys,

again, I am not faulting GBR for the missed order or for initially not supplying my hardware. I know it happens and I can deal with that. I never complained once about it, as I know GBR would verify. I'm just somewhat fed up now after talking with them several times and them telling me to my face they'd send the bushings out but they don't arrive. so, yes, make mistakes it happens, but also correct them if you do, that's all I ask.

thanks for the tip about calling bilstein support, I will try that.
 

Paul T. Schram (Paulschram)
Posted on Monday, August 26, 2002 - 09:33 am:   Edit Post Delete Post Print Post

I am in the same boat with the supporters of GBR. Over Christmas shutdown of the entire world, Bill was in the shop and spent far longer on the phone assisting me (cheerfully) than he will likely make back in profits from me. When I have orered parts (always overnighted as that seems to be the way things work out) they have always been there when I needed them.

Obviously, this is just a train crash that fell through the cracks.

Hell, he even answers e-mails on technical subjects that he should probably keep the details of to himself!

Paul
 

Myktoolbox
Posted on Monday, August 26, 2002 - 11:59 am:   Edit Post Delete Post Print Post

derek,

i know how you feel. for example, most people have really good luck with rovers north, i rarely hear people slag them. but my experience with them was just god aweful, a big turd that got bigger and picked up speed as it rolled along.

even good venders have their bad days (weeks, months). hopefully it will straighten itself out and thanks for posting. i like to hear the good AND bad experiences.

mike holmes
 

Moe (Moe)
Posted on Monday, August 26, 2002 - 03:50 pm:   Edit Post Delete Post Print Post

Even with vendors that have good reputations, it can be hit and miss for any one individual.

The first purchase from GBR went very smoothly. Item arrived, he charged me, and both of us were happy. The second time it was more complicated when part of the cargo was lost in transit (thanks to UPS). Weeks later after phone calls and emails, I lost my patience and started doing backflips . . . but Bill came good with a small discount (and t-shirt!) and in the end the complete purchase arrived--GBR having to collect insurance from UPS etc.

I would buy from GBR again, but just monitor the order more closely as some shit slips through the cracks, gets pushed to the back, or literally falls of the back of a truck.
 

Paul T. Schram (Paulschram)
Posted on Monday, August 26, 2002 - 03:57 pm:   Edit Post Delete Post Print Post

If I'd known there was a T-shirt involved, I would have made something up. Damn, too bad my orders always go well. Time to call/e-mail Bill.
 

John Lee
Posted on Monday, August 26, 2002 - 08:20 pm:   Edit Post Delete Post Print Post

I also wholeheartedly support and recommend Bill Davis. He is truly an asset to the Rover community at large. He is extremely knowledgeable about virtually all drivetrain matters and he's a great guy. In fact, Bill is the only Land Rover vendor we recommend to people (other than ourselves of course). We refer people to other vendors all the time, but the only one we "recommend" is GBR.
 

Will Roeder (Will_Roeder)
Posted on Monday, August 26, 2002 - 08:27 pm:   Edit Post Delete Post Print Post

I also have ordered from Bill @ GBR. My axles were sent the day i ordered them, and were on my doorstep a few days later...When i opened it up, he had even included a free Tshirt :)
 

John Lee
Posted on Monday, August 26, 2002 - 08:31 pm:   Edit Post Delete Post Print Post

Derek,

I just wanted to add that shit happens, and your order just got jacked for some reason. I know that Bill is currently moving into a new building, so perhaps he got swamped with something else or whatnot.

It's a shame it was your first order so your first impression of GBR was a negative one. I'm not trying to belittle your negative experience with GBR, but you might try dealing with Bill again before you nail the coffin door on future GBR purchases. If you deal with Bill on future purchases, I think your course of conduct will show Bill to be a great vendor. I can't say the same for some of the other Rover vendors.
 

Keith Armstrong
Posted on Tuesday, August 27, 2002 - 09:21 am:   Edit Post Delete Post Print Post

Well I have always been pleased dealing with Bill in the past, but this past week he actually made a mistake (sarcastic voice on for that last part). I called him yesterday looking for my shipment that should have been here a few days ago.

He called me right back and we determined that the axles weren't here because they didn't get shipped out. His shipper/helper guy then called me twenty minutes later and said he was putting them in a box and that they'd be on the truck in a half hour.

Nice guys, great advice, turns out they're human (and a small staff), so just cut them some slack and Communicate With Them.
 

Curtis N (Curtis)
Posted on Tuesday, August 27, 2002 - 04:07 pm:   Edit Post Delete Post Print Post

hehe - a little side info. Here in Utah, even if I did not want to deal with Bill for parts I would still have to. He has the distributorship for most of the worthwhile Rover parts. Even the local LR dealers have to buy from him. No one minds though...
 

derek (Vortrex)
Posted on Wednesday, August 28, 2002 - 02:44 am:   Edit Post Delete Post Print Post

again, I would never fault someone for making the initial order screw ups. I've mentioned this several times now. it's just that *AFTER* all the headache of the initial problems, he still won't offer to go good with the order. I am still shorted parts that I paid for and it's been well over a month now. I have asked and asked and asked and he won't take the 5 min to ship these small items out. there's nothing else I can do, my last email was not even acknowledged by him, so it's obvious he's completely ignoring the issue now. at least before he would tell me "yeah I'll send those right out".
 

Axel Haakonsen (Axel)
Posted on Wednesday, August 28, 2002 - 08:24 am:   Edit Post Delete Post Print Post

I think you will get better response if you call instead of email.
 

derek (Vortrex)
Posted on Wednesday, August 28, 2002 - 01:28 pm:   Edit Post Delete Post Print Post

did that several times also axel.
 

Kyle
Posted on Saturday, August 31, 2002 - 06:02 pm:   Edit Post Delete Post Print Post

Bill atually tried to post in this thread but I think he is a little Computer "Challenged" :). I would like to see how fast Garretts cluster would come to an end if he gave the man a call and told him his shit was fucked up... :)

Kyle
 

LR Max
Posted on Saturday, August 31, 2002 - 08:41 pm:   Edit Post Delete Post Print Post

I will just say that with any shop/store there is going to be some bad things. Hopefully not many. We ordered some Bilsteins from Nathan and it took him darn near forever to get here.

Recently I had a pretty good shop do some work on my truck (shop will remain anon) and today I found some crappy workmanship on the area that they worked on. I will most likely park the truck now b/c the suspension might come off (difficult to explain the situation).

Another local shop is doing some work on my mom's Triumph. Well, when we got it back there was crap all over the place. Heck, it came back with more leaks than when it left!!

When I was looking for a winch for my truck, someone on this board recommended a guy up in Oregon or somewhere up there. I e-mailed the guy and he gave me his phone number. He wouldn't tell me his last name or the name of his business. I asked him if he would send the winch via COD. He said ok. That winch has yet to come. This was in December of 2001.

On the other hand, Roversnorth, who many here don't like (and thats fine) has been good to me. Every once and a while LR Charlotte will cut us a break on our disco. As usual, TRG has been pretty steady and David usually gets the parts out quickly. I bought my winch from Clemson 4 wheel, I paid like 150 bucks more, but it came in 2 days.

4 Wheel Parts has always bent over backwards for me. They sold me OME shocks for 56 bucks a pop! Today I went over for bushings and the guy said that he would give me a 45% discount just for the heck of it. The assistant manager that works there knows me so well that he knows my I-can-get-it-better-off-the-web look on my face and then he comes way on down.

So, it just goes to show you that there are times when good shops have a little bump and can't quite keep their act together. Hopefully it is only temporary.

Max T.
Makin' faces :):):)
 

Bill Davis (Gbrbill)
Posted on Tuesday, September 03, 2002 - 02:56 am:   Edit Post Delete Post Print Post

Derek
I hate ta admit it but that everything you have said is basicly correct and that I screwed up your order and particularly the followup royally! Not to make excuses but heres what happened on my end. I took the initial order while driving around doing an errand. I got back to the shop and transfered the order from my note pad to an invoice, put it down in the wrong spot and promptly pup something on top of it, which in my current situation is a very very bad thing to do. When you called back, I didn't initially remember the order but on taking it over again I did remember the address so I didn't completely forget it, which is the most positive thing I can say about myself in this situation. I did ship the order out promptly (the second time around) and then promptly found the original invoice but it seems like that how these things always work out. I received a phone call from you a couple of days later indicating that there was some missing hardware. This was not particularly a surprise as I have had a few reports of Bilstein shocks that have been missing some hardware lately. Anyway I got the info and faxed it to Bilstein with instructions to send it directly to you. I received an email/phone call or two from you a few days after that inquiring about the status of the missing hardware, I didn't respond directly because it was still within the time it would have taken Bilstein to send the missing hardware out. It generally takes them at least 2 or 3 days to process the order not including the actual shipping time. I should have followed up with them to verify that things had been taken care or at least were in process of but I have to admit this is where I completely f____d things up because - I DIDN'T DO IT. Theres just no way to make that sound good is there? Anyway I didn't hear from you after that (or don't remember) and made the incorrect assumption that everything had been taken care of. The next I heard about it was someone called me and mentioned your posting on this forum. I immediately called Bilstein and discovered that no one knew anything about my fax. I talked to the guy that just took over the small parts department and arranged to have four complete hardware kits sent out to you asap. Hopefully you have received them. So in conclusion I again have to admit that your synopsis of the situation is correct and I would like to apologize for the inconvience and frustration you experienced as a result of my shoddy order taking and abysmal follow up when it because apparent that there was a problem with the order.

The basic problem that I am having (and this isn't a very well kept secret to the folks that know me fairly well) is that I have outgrown my infrastructure and longer ago than I would care to admit. I don't have a large enough facility and don't have enough personnel (no where to put them). As a result, some of little stuff is slipping thru the cracks. I realize that this probably didn't seem little to you and probably wouldn't have seemed little to me either.
I am working on the infrastructure thing and hope to break ground on my new faciity in approximately 30 days. I just resolved the last major permitting hurdle, which is the sewer line. The only thing that can screw this up is if the existing sewer line, that I am trying to connect into, isn't deep enough. A heap of money ($12,000) is riding on this but before you assume that I'm getting wealthy selling Rover parts, its really a matter of how much further I go into debt!

Hopefully I haven't put you completely off of the idea of ever doign business with me in the future but I wouldn't blame you if you didn't as I realize that first impressions are lasting ones. Good customer service is extremely important to me and I like to think (hope) that I have far more satisfied customers out there than not.

A couple of final points:
1) I didn't open the boxes your Bilstein shocks came in. Bilstein makes great shocks but their boxes are complete pieces of shit. I can categorically state that the one definite advantage of OME shocks is that they come in better boxes!
2) I did say that I would send you a complimentary t-shirt for the intial trouble and didn't. Talk about salt in the wound! Anyway if you send me your shirt size (I admit you gave that to me already but I don't know what I did with it) I would be happy to send that along. I must also confess I have promised free t-shirts to numerous folks and have been somewhat derelict in fulfilling this obligation so if there is anyone on this forum that I promised a free t-shirt to and never sent one to please let me know on this list.

Bill
GBR
 

perroneford
Posted on Tuesday, September 03, 2002 - 08:37 am:   Edit Post Delete Post Print Post

And this response exemplifies why I send my money to GBR. Although Bill has never messed up one of my orders, I would still do business there if he did.

You run a good (if somewhat disorganized) shop Bill! Hope you're doing ok. Did you get my check Friday? If not, you should have it today.

-P
 

Kyle
Posted on Tuesday, September 03, 2002 - 08:39 am:   Edit Post Delete Post Print Post

What about taht free low range kit you promised me that time ??? :)


Kyle
 

Axel Haakonsen (Axel)
Posted on Tuesday, September 03, 2002 - 08:40 am:   Edit Post Delete Post Print Post

Bill:

To me, this demonstrates again that you care. Yes, shit happens, but it is how you deal with it that matters. You could have made up some lame excuse for how this all happened, but instead you come on this board and admit that you made a mistake. That shows integrity in my book.

Like I have said before, you saved our groups butt on a couple of occasions in Moab. I for one have no reservations with doing business with you again in the future.

Good luck with your new facility!

Axel
 

Rob Davison (Pokerob)
Posted on Tuesday, September 03, 2002 - 10:13 am:   Edit Post Delete Post Print Post

kyle, you should be sending bill a t-shirt

rd
 

Rans (Rans)
Posted on Tuesday, September 03, 2002 - 10:19 am:   Edit Post Delete Post Print Post

Holy SHIT!! I am so impressed! It's hard enough to find introspective people in life willing to accept responsibility for their own errors, but to find a businessman willing to do so is even rarer, and to do it in public is incredible.

I will buy from GBR JUST because of this event. That's right, Bill f*cked up and becaus of the way he dealt with it, he earned my business!

A certain caustic businessman that posts in here might learn from this....if he cares to.

Derek, thanks for handling this the way you did, with considerable restraint and decency and patience, and letting us witness this event.
 

Gregory W. Davis (Gregdavis)
Posted on Tuesday, September 03, 2002 - 01:45 pm:   Edit Post Delete Post Print Post

Bill, make that TWO low-range kits. Remeber? You were driving along and said you'd do it!
 

John Lee
Posted on Tuesday, September 03, 2002 - 01:57 pm:   Edit Post Delete Post Print Post

LOL. Does this mean EE "lost a customer" in Rans?
 

ken knebusch (Charlotterover)
Posted on Tuesday, September 03, 2002 - 02:00 pm:   Edit Post Delete Post Print Post

Way to go Bill. I must say I have never bought anything from GBR but will look to buy there in the future. I know first hand that these things do happen and when a problem does go wrong on an order it seems that most of the time it snowballs with more bad things happening to it than not.

This does show the magnitude of this board. You can complain, get results and forgive all on the same thread!

NICE!
 

Paul T. Schram (Paulschram)
Posted on Tuesday, September 03, 2002 - 02:46 pm:   Edit Post Delete Post Print Post

Funny, I thought he was referring to Rover Cannibal, not EE.

John (Lee) isn't caustic, just opinionated and we are all entitled to have one, right John?

Paul
 

John Lee
Posted on Tuesday, September 03, 2002 - 02:55 pm:   Edit Post Delete Post Print Post

Rover Cannibal? I thought Rans was referring to Ho. No?
 

Paul T. Schram (Paulschram)
Posted on Tuesday, September 03, 2002 - 03:12 pm:   Edit Post Delete Post Print Post

Ho caustic? I hadn't noticed. Sarcastic, maybe, but caustic, no.
 

John Lee
Posted on Tuesday, September 03, 2002 - 03:18 pm:   Edit Post Delete Post Print Post

Gee, if not Ho then I wonder who Rans could be talking about.
 

Curtis N (Curtis)
Posted on Tuesday, September 03, 2002 - 04:18 pm:   Edit Post Delete Post Print Post

Maybe it was me. I can be caustic at times.

Oh...hold on...I am not a vendor. Nevermind...

Curtis
 

Kyle
Posted on Tuesday, September 03, 2002 - 04:27 pm:   Edit Post Delete Post Print Post

He said "Caustic" Curtis , not "Autistic"..... :)

Kyle
 

Paul T. Schram (Paulschram)
Posted on Tuesday, September 03, 2002 - 04:48 pm:   Edit Post Delete Post Print Post

Can't be Kyle, he's artistic.

Why is this starting to sound like an Eminem song?

Paul
 

Michael Villanueva (Michael)
Posted on Tuesday, September 03, 2002 - 04:57 pm:   Edit Post Delete Post Print Post

Wow and wow and wow.

Nice going Bill!

Choice!
 

todd slater (Toddslater)
Posted on Tuesday, September 03, 2002 - 05:39 pm:   Edit Post Delete Post Print Post

Way to stand up to the plate Bill. As far as being caustic...well if your PH is above 10, I'd definitely say your caustic. As far as autistic/artistic...I don't know what that is....I'm still sitting around waiting for my LR to speak to me....articulation my a**.
 

Rans (Rans)
Posted on Tuesday, September 03, 2002 - 05:42 pm:   Edit Post Delete Post Print Post

"LOL. Does this mean EE "lost a customer" in Rans?"

Gee John, you're asking?? I thought you could tell within 30 seconds whether I was or not?

Funny how you assumed it was you I was speaking of, perhaps you are as introspective as Bill? No wait, you haven't admitted to f*cking up yet! LOL

So for the record, if you've got it, and I need it, and the price is right, I'll buy it.
 

derek (Vortrex)
Posted on Tuesday, September 03, 2002 - 06:22 pm:   Edit Post Delete Post Print Post

bill and others,

I just thought I'd jump on the forum and see what was going on since I just got a UPS shipment from bilstein 5 minutes ago. surprised to see my thread at the top of the list. I really was not trying to make a big stink of this, was just supposed to be an FYI post (as I appreciate it when others post their good and bad experiences).

well I went to roverland in SF last friday to pay them for the hardware they had lent me. phillipe said not to worry about it, he will tell bilstein he got shorted in an order. nice shop!

I appreciate the post bill. I guess I was frustrated mostly because this is my only car and having it not mobile due to small parts missing is quite a hassle for me. taking it apart a couple times in order to replace old hardware with new hardware is also not very convenient. I hope you understand I was never upset with you because of the first lost order or especially the t-shirt (I honestly thought that was kinda funny!). I just figured you had ignored my request for the additional parts, which made me frustrated and look bad because I couldn't replenish the local shop which gave me some.

believe it or not, I got 5 sets of rear hardware today (I needed just one), but still nothing for the front. please, bill, I appreciate the effort, but I am OK without the front bushings. I will keep using the old ones (my motivation to take apart the front again is very low). I am happy to just know you followed up on this and I have something to give the local shop.

anyways, good luck with the new facility bill, hope I in turn did not cause you too much grief.
 

John Lee
Posted on Tuesday, September 03, 2002 - 06:48 pm:   Edit Post Delete Post Print Post

Rans,

People either buy from EE or they don't. Some people like us. Some people hate us. Some people like our products. Some people think our products are junk. Some think our prices are good. Others think we're too expensive. And so on. The exact reasons people buy or don't buy from EE are endless. I'm sure the reasons people buy or don't buy from GBR are equally diverse.

But one thing is for certain. Statements like "I will buy from GBR JUST because of this event. That's right, Bill f*cked up and becaus of the way he dealt with it, he earned my business!" and the opposite "You lost me as a customer" are pretty much meaningless. I very much doubt Bill is excitedly sitting by the phone and waiting for you to buy some HD axles or something after he saw your post. And similarly, Ho is not cap me with my P7 because I lost you as a customer. And yet people like you throw around these statements as if the vendors relied on such statements. We don't. And this is especially true for statements from some anonymous person who doesn't even use his real name and hides behind some web name that sounds like a defective box of tampons or something. To a man, these "you lost my business" posts have all come from people who were never customers and probably never would have been customers.

And yes, my opinion of you is that you will never be an EE customer. Real customers do not post "I'll be buying from you soon". They just call up and buy. Similarly, real former customers don't post, "you've lost me as a customer". They just go elsewhere and buy elsewhere, all without fanfare or announcement. It's almost always the cheesedicks and busy-bodies who post stuff like "I'll be buying from you soon" or "you've lost a customer".

And as for not admitting to screwing up an order, why should I have to admit that? What did I screw up here? I've screwed up orders before, but I freely admitted the error when I did. So I don't know where your fake "LOL" is coming from.

"So for the record, if you've got it, and I need it, and the price is right, I'll buy it."

Gosh man, thanks for that. That means a lot, especially coming from you. I'm sure Ho is equally relieved to hear this.

If you really want to buy something, here's an idea for you. You won't even have to wait for all of the planets in our solar system to align before you order. You inquired about CDL for your D2 on another thread. CDL is definitely a good thing. GBR sells the solenoid-activated CDL kits. Call up Bill and order a CDL from Bill. That way you can support a vendor you like, you can support a vendor from whom you said you would purchase things, you can make your truck must more effective on the trails, and you can show that you're more than just some guy hiding behind some defective tampon web name and mouthing off all day about whom he's going to buy from or not buy from. All of this, and you don't have to spend a dime with EE. All you have to do is pick up the phone and call Bill.
 

muskyman
Posted on Tuesday, September 03, 2002 - 07:21 pm:   Edit Post Delete Post Print Post

john...your right...so right you earned me as a customer...how about one of those pelican cases

but dont let ho ship it he's way to acoustic
 

Michael Villanueva (Michael)
Posted on Tuesday, September 03, 2002 - 07:34 pm:   Edit Post Delete Post Print Post

Dang John....

John, you sure as hell are not going to earn *my* business if you keep making word boo-boo mistakes. Damn, man: I lost count after two in that post -- I was just too stunned to keep track after that.
 

Blue (Bluegill)
Posted on Tuesday, September 03, 2002 - 07:52 pm:   Edit Post Delete Post Print Post

the image of Ho busting a cap in your ass with your P7 is just too damn funny.

P.S. Bill is the man for all things with teeth & splines...
 

John Lee
Posted on Tuesday, September 03, 2002 - 07:59 pm:   Edit Post Delete Post Print Post

Yeah, Blue. Can you imagine Ho waiting in a bowl rice and holding a P7 with the squeeze cocker depressed?
 

Dee
Posted on Tuesday, September 03, 2002 - 08:01 pm:   Edit Post Delete Post Print Post

Hell all this much press id have sent him a hardware kit for free.
 

Ho Chung (Ho)
Posted on Tuesday, September 03, 2002 - 08:01 pm:   Edit Post Delete Post Print Post

don't even joke man, i dream about that P7 all the fucking time. squeezing that thing... ooohhh
 

Dee
Posted on Tuesday, September 03, 2002 - 08:04 pm:   Edit Post Delete Post Print Post

Ho your sick, Happiness is a warm gun... LOL
 

Blue (Bluegill)
Posted on Tuesday, September 03, 2002 - 08:07 pm:   Edit Post Delete Post Print Post

I'm prepared to scour the earth for this motherfucker. If John goes to Indo China, I want Ho hidin' in a bowl of rice, ready to pop a cap in his ass.
 

Paul D. Morgan (V22guy)
Posted on Tuesday, September 03, 2002 - 08:25 pm:   Edit Post Delete Post Print Post

"Feel that pain John....? That pain is pride....Fuck Pride John."
 

Ron L
Posted on Tuesday, September 03, 2002 - 08:38 pm:   Edit Post Delete Post Print Post

"And this is especially true for statements from some anonymous person who doesn't even use his real name and hides behind some web name that sounds like a defective box of tampons or something"

Damnit John, I just spit soda all over my keyboard. A brand new one that relaced the other one you cost me a couple of weeks ago.

Todd Slater.... do you keep fish? I keep a reef tank and your post cost me my monitor ;-)

This is just WAY too funny
 

Michael Villanueva (Michael)
Posted on Tuesday, September 03, 2002 - 10:07 pm:   Edit Post Delete Post Print Post

Oh man -- someone has got to get out that proverbial warezed PhotoShop and post Ho an' Rice riding to a Korean village on a P7....


Man.... Can you imagine the potential movie posters???


The mind boggles... the gut ripples... laughter abounds!
 

Rans (Rans)
Posted on Tuesday, September 03, 2002 - 10:08 pm:   Edit Post Delete Post Print Post

Goddamn John, you sure do fucking talk alot. whew!

So what? Am I supposed to be impressed by that verbal diahrea? Or care? I don't think there was a cohesive meaningful thought behind any of that! Wait, there was! You suggested I buy the CDL Solenoid kit from Bill. I think I will, thanks for your input, but it had no bearing on my decision because you are all hot air, and frankly, other than putting on your little self-important show of insecurity for everyone, and giving us all a good laugh, you really don't say anything worth noting or remembering. So just keep yammering and give us all a good laugh cuz no one really gives a shit.

I am beginning to think you are just insecure and have a tiny dick, got picked on by ALL the kids in school, including the girls, and now hiding behind a keyboard you lash out at the world trying to find some semblance of respect! Hah! Respect this....! And for crying out loud, shut the fuck up and go do something positive and creative and stop whining like a little baby and acting like a homesick little girl.

Damn you mke me laugh you little poindexter! LOL
 

Paul T. Schram (Paulschram)
Posted on Tuesday, September 03, 2002 - 10:14 pm:   Edit Post Delete Post Print Post

Boy, did I blow that one or what?

Guess you had to be there.
 

muskyman
Posted on Tuesday, September 03, 2002 - 10:17 pm:   Edit Post Delete Post Print Post

tampon boy is right john...you make us laugh
 

Greg P. (Gparrish)
Posted on Wednesday, September 04, 2002 - 10:14 am:   Edit Post Delete Post Print Post

Damn, Rans, you probably have "Bad Ass Mother Fucker" printed on your wallet! ;)
 

John Lee
Posted on Wednesday, September 04, 2002 - 11:06 am:   Edit Post Delete Post Print Post

It looks as if we have another person who claims he "doesn't give a shit" but is obviously pretty pissed off.
 

Greg P. (Gparrish)
Posted on Wednesday, September 04, 2002 - 11:18 am:   Edit Post Delete Post Print Post

Hi John, hows your week going? :)
 

Curtis N (Curtis)
Posted on Wednesday, September 04, 2002 - 11:22 am:   Edit Post Delete Post Print Post

LOL - I like this part:

"So just keep yammering and give us all a good laugh cuz no one really gives a shit."

Who is Tampanax to start speaking for the whole of DWeb? Damn Tampy, I thought everything John said was 100% accurate. Most vendors are not willing to step out and say so, but I commend John for calling it like it is. This means that I do give a shit. So speak for yourself Ransanax.

I still cannot get the image of Ho in the rice bowl patiently waiting while gripping that ice-cold yet beautiful P7 :)

Curtis
 

Blue (Bluegill)
Posted on Wednesday, September 04, 2002 - 11:34 am:   Edit Post Delete Post Print Post

oh shit...everyone needs to chill out...come on out to AZ and I'll buy a round of rice and beers for y'all...

P.S. if you don't like that idea, then you can kiss my balls
 

todd slater (Toddslater)
Posted on Wednesday, September 04, 2002 - 11:47 am:   Edit Post Delete Post Print Post

Ron L
No I don't keep fish...However, I am fond of eating them though. I do apologize for any beyond normal wear and tear on your monitor. However, do not despair all is not lost...you still have your reef tank...merely move the keyboard infront of the tank...gaze into the deep blue and continue posting....you could do no worse ;0

It appears it is time to put on the nomex undies, as im motions are running high :).....
 

Dee
Posted on Wednesday, September 04, 2002 - 02:19 pm:   Edit Post Delete Post Print Post

Blue come out this way ill buy you a beer and ive got some ice bags for the swelling
 

Kim S (Roverine)
Posted on Wednesday, September 04, 2002 - 02:53 pm:   Edit Post Delete Post Print Post

I got "the Truckhaven Blues" - been on my mind a lot .... but I'm always up for Arizona :)

Kim
er, um, and yes, better bring a little extra ice for Blue ... and watch those horns after he's downed a few Coronas :)
 

Kyle
Posted on Wednesday, September 04, 2002 - 03:11 pm:   Edit Post Delete Post Print Post

We dont call him blue balls for nuthin... :)

Kyle
 

Ho Chung (Ho)
Posted on Wednesday, September 04, 2002 - 03:22 pm:   Edit Post Delete Post Print Post

target
 

Kyle
Posted on Wednesday, September 04, 2002 - 03:23 pm:   Edit Post Delete Post Print Post

More like , "How am I looking from this side??" "Is my make up ok?"


Kyle
 

Blue (Bluegill)
Posted on Wednesday, September 04, 2002 - 03:26 pm:   Edit Post Delete Post Print Post

LOL

you should have seen those puppies swing. my buddy Steve almost stopped breathing, he was laughing so hard. you should have also seen all the chick cows hanging around....
 

gp (Garrett)
Posted on Wednesday, September 04, 2002 - 04:18 pm:   Edit Post Delete Post Print Post

those things must really reduce his departure angle. i mean unless he has some sort of raising devise to keep them out of harms way. hmmmm. very interesting. he actually looks intrigued by you fellas too. kinda reminds me of my harmonic balancer thingy when it busted off and was just dangling there bumping off rocks and so on.
 

Leslie N. Bright (Leslie)
Posted on Wednesday, September 04, 2002 - 04:20 pm:   Edit Post Delete Post Print Post

'Em's good eatin'.... just fry 'em up in butter....


:)


-L
 

Ron L
Posted on Wednesday, September 04, 2002 - 04:29 pm:   Edit Post Delete Post Print Post

More like , "How am I looking from this side??" "Is my make up ok?"

ROFLMAO
 

Rob Davison (Pokerob)
Posted on Wednesday, September 04, 2002 - 05:40 pm:   Edit Post Delete Post Print Post

cow
 

Kim S (Roverine)
Posted on Wednesday, September 04, 2002 - 06:31 pm:   Edit Post Delete Post Print Post

LOL!!!!

Leave it to Rob ... :)

Kim
 

Blue (Bluegill)
Posted on Wednesday, September 04, 2002 - 07:21 pm:   Edit Post Delete Post Print Post

yes Kim...let's leave that action to Rob...

I'm sure Bill is really psyched to have his company name on the title of this thread :)
 

Rob Davison (Pokerob)
Posted on Wednesday, September 04, 2002 - 10:46 pm:   Edit Post Delete Post Print Post

blue you might just be my nemesis. i do beleive i have a picture of shit somewhere, but i like this one better.

yes it is my hand, i am kind to all creature.

rabbit
 

Michael Villanueva (Michael)
Posted on Thursday, September 05, 2002 - 12:41 am:   Edit Post Delete Post Print Post

"I got "the Truckhaven Blues" - been on my mind a lot .... but I'm always up for Arizona"

Hmmm.... Kim, you make me wonder: You thinking of sponsoring a cook-out? In Arizona? You realize it is crawling up on a year since the infamous ICS?

The weather is just starting to turn here, a nip of chill soothing summer's burning embers in the mind .... and after today, an especially looooong day at the office, well, shoot: Your post caught me eye.

Iron Chef Sea? Iron Chef Land? Blue? Any orginal ICS folks?

Maybe Kaga / Merlin was right: ICS was a gastronomical Camelot; incarnate to the start of the 21st century, it will never again emerge from the folds of time.

For a brief and shining moment, once there was a cuisine glory known as ICS.
 

Bill Davis (Gbrbill)
Posted on Thursday, September 05, 2002 - 10:05 am:   Edit Post Delete Post Print Post

Derek
No hard feeling from me about this incident. Several folks called me and started off the conversation with quotes such as "can you believe this a_____e, would choose to air this complaint in such a public manner". My response was that I wasn't think bad thoughts of you and that you were completely justified in your complaint and method you chose to dealing with it. My opinion is that if oone deserves a public flogging then so be it and I certainly deserved the flogging I got. I have been flogged publicly a few times in the past (unjustified in my opinion) but thats another story.

Believe it or not 99% of all orders I ship come off without incident unless you count shipping them a day or so later than expected or promised (its so easy to tell folks what they want to hear - Yes I can ship that yesterday! You will have it last week!). Buts it a funny thing, with that 1% of orders that do have problems, they seem to compound themselves with mistake after problem piling on the situation. I refer to this as "the Van Tassel law". Its sort of like Murphys law but with a different twist. Your situation is a perfect example and its still not right as evidenced by the fact you still don't have all of the bushing you need and don't have one of my famous Wine,Women and Land Rover t-shirts!

Anyway sorry the relationship got off to such a bad start.

Bill
GBR
 

Bill Davis (Gbrbill)
Posted on Thursday, September 05, 2002 - 10:08 am:   Edit Post Delete Post Print Post

Kyle
I was about to ship that low range kit I promised you until I read this comment from you

>.

My feelings are definitely hurt and why do people keep saying things about me that are true!

Bill
GBR
 

Bill Davis (Gbrbill)
Posted on Thursday, September 05, 2002 - 10:13 am:   Edit Post Delete Post Print Post

Blue
I noticed this comment of yours

>

I agree completely and think we should continue this thread, argument or gerneral inane chatter with the subjust line something like "great service at GBR". Sounds fair to me.

Bill
GBR
 

Kyle
Posted on Thursday, September 05, 2002 - 12:30 pm:   Edit Post Delete Post Print Post

Damn , now I have a cluster fuck named after me and I dont get my damn low range kit. That aint right at all man...... :)

Kyle

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