Lifting a DII will void my warranty???

[gahill2]

I finally talked to my service advisor about lifting my '03. He said he thought it would void my warranty and referred me to LRNA who said any aftermarket modification voided my warranty.

Does anyone have any suggestions or tips on helping me to get around this???
Is there any way?

I know there are people with DII's that have lifts and warranty isn't an issue (from this board). When I mentioned this to the dealer that is when I was given the number to LRNA....

Any help or suggestions would be appreciated!

 

[syoung]

"void your warranty" is a broad statement. Void you warranty on what exactly?
I would think that it would be reasonable for them to expect you to take responsibility for u-joints, springs, shocks, tie rod ends and possibly brake lines. Other than that, I can't imagine what else a lift could cause problems with.
Are they saying that if your A/C compressor fails, it's not under warranty because it is lifted? Actually, I've seen dealers blame all kinds of things on mods that can't possibly be the cause.

 

[utahdog2003]

I was told the same thing...and the rep kept making references to 'the running gear' so I'd add Transmission, T-case, 3rds and rotoflex/driveshaft to that list, Steve. I know others have lifted their trucks and then had service work covered anyway, so I would guess its a luck-of-the-draw thing. You might find a dealer to help you out, or a regional rep who figures a Rover should be able to handle what you've done, but I wouldn't expect anybody to tell you that you'd deffinately be covered no ifs ands or buts. Hell, I bet their lawyers wont let them say anything about it, other than to be intentionally vague.

Look at it this way. Lift at your own risk. It breaks and they fix it, great. If they don't, then you'll have had a chance to prepare somewhat.

 

[Sirfoss]

Most

All Land Rovers that have been modiefied while under warranty....are now void in warranty.....It is at the dealers dicretion on what will be covered. If they value you as a customer most of the time they will do it.
Mike

 

[syoung]

However, it is a violatio of federal law to void a warranty on an unrelated part or system. The burden of proof lies on the warrantor, not the warrantee.
From what I've seen, there are a few cool dealers out there like Rocklin CA that take care of customers- and I've dealt with others that try everything they can to screw ya.

 

[gahill2]

Thanks for the comments....

There are three dealers in the ATL area. They are all owned by the same company but still compete to my knowledge. I may just bring up the idea of going to another dealer for service and sales and see if that gets me anywhere...

Probably just trying to cling to any hope at this point!

 

[muddydisco2]

Atlanta huh...well I'm sure that lifting the truck isn't usually the direction they see...I would bet they get more lowered trucks. Ask the dealer if they warranty the range rovers with 26" wheels on them since that would also affect the driveline angle....
bling bling!

Abercrombie

 

[Rocky]

Lets say I had an 04, Reckon I'd like to keep the warranty as long as possible. What I could see is a set of 16 inch rims with 265/75 tires and swap them off whenever going to the dealer...

 

[bell03disco2]

I bought my truck ('03) from Land Rover Gwinnett, and I asked the sales person (Jeremy) prior to buying it if a 2" lift would void the warranty and he said no. I may actually have an email with this statement in it.

 

[gahill2]

I may just have to either go to LR North Point or Gwinnett....

If you have the email I would love to see it. It would be nice to continue to deal with LR Buckhead just for simplicity. No chance though. I got the email from my service advisor that said it would affect my warranty and any drivetrain issues would not be covered.

 

[syoung]

The warranty doesn't come from the dealer- the warranty comes from Land Rover itself.
They can't say a lift would cause ANY drivetrain problem to not be covered... the service avdvisor from the dealer doesn't have the authority to make policy for LRNA.
Besides, what he said is probably illegal and definately abiguous.

 

[Ron]

Bigger tires would be the major issue as it will show less miles on the truck and, at least theorectically, could effect the drivetrian.

A lift normally would only bounce the driveshafts, maybe shocks.

Most dealers will look the other way if you are nice but you are taking a chance.

The main issue is with the certified people who come to inspect. One guy tried to bounce an 00 Range rover--for oil leaks--on me because it had 20s. I told him how I was planning on raking him over the coals and he approved it.

 

[syoung]

Hmm- bigger tyres will cause it to show less miles... I hadn't thought of that as a point of contention with warranty, but the funny part is that all US spec Freelanders read between 6%-8% fast on the speedo and require larger tyres to correct it. If anything up to 10% accuracy is good enough for the manufacturer (and of course it errors in their favor), then one would think by that same criteria that up to 10% in OUR favor would be acceptable.
I haven't checked my Disco yet to see if it's off as much as the FL.

Like I explained to the service manager when discussing my very used FL, I don't expect them to warrant something that *I* broke. It's all about accepting responsibility for the mods that we do, and L.R. should accept responsibility for their stuff and not be so shady about trying to get ot of everything. I think having a discussion about it with the dealer that previously gave me a really hard time fixed a lot of problems since we apparently didn't understand each other. Since then, they've agreed to look at some stuff that I'm having issues with and spend some time helping me diagnose it.

I think 99% of it has to do with establishing a relationship with the service guys that establishes a mutual respect. They are on the receiving end of a lot of irrational customers and tend to take a highly defensive position from the start.

 

[Ron]

Disco speedos (DI at least) are high too but the odo is close to 100% accurate with stock tires.