deteriorating disco interior rear view mirror
- Thread starter sir
- Start date
Magna Donnelly probably stopped giving away replacement mirrors long ago.
Look in JC Whitney catalog - they have these mirrors for about $100 without map lights.
Look in JC Whitney catalog - they have these mirrors for about $100 without map lights.
I'm pretty sure an '03 Impala used the same exact rearview mirror as my '98 Disco, they connector was different though.
I just got a new mirror free of charge from Magna less than 6 months ago, and a friend of mine got a replacement less than 3 months ago. Search Magna and you might find the right number to call.
d1driver said:
you're supposed to keep that a secret damnit :banghead: . i just bought another disco and i anticipate the mirror breaking in a few years, i dont want them to run out. nah im just kidding. kind of.
Sir:
check you pm i sent you an address
There is a rover slavage yard close to here that wants $125 for a used mirror. Is it worth it to get a mirror from them just to have it break again or should I be thinking about changing to soemthing more reliable?
Once it begins to get funky up there, start laying a towel on your dash at night. I came out to what looked like an ink pen explosion on my dash.. that stuff was funky. Magna replaced mine for free.. but that was about 4 or 5 years ago.
Here is the latest on Magna Donnelly mirror replacement.
A while back we had a real hot day. My '96 Disco was parked out in the pasture under the direct sun. When I went out to it, the windshield had cracked, and the mirror had a horizon line on it.
After searching D-Web on the subject I found no conclusive info on whether or not Donnelly was stil replacing them. Figureing what-the-hell, I tried phoning them on 7/24/2007.
Their voicemail system is totally Byzantine, and almost impossible to actually find anybody or any department let alone an actual person. I left several voice mails in a semi-random way.
The next day, 7/25 I got a voicemail from someone who's name I couldn't identify that said they could help. I got the voicemail it was already after hours, so I decided to call them back the next day.
On 7/26 other things were on my mind so I had forgotten about calling Donnelly. Late that afternoon I got a phone call from Steve (8:30 PM Donnelly time, very impressive).
Steve Chenelo, Quality Assurance, 616-786-7495, took down my particulars an said he would email me a form to fill out and return with some digital pictures of the broken mirror. He also told me that Dani Andriacchi, Office of Technology, 616-786-5115 (direct dial) was the person who normally took care of these returns, but was on vacaction at the time, and he could help me instead.
The next day when I checked my email, there was Steve's email with the attached form. The form requested all the information discussed in previous posts/threads.
I took me another day or so to get the required information;
Pins in back of mirror - None
Number of Pins in plug - 3
# of wires in plug - 3
Color of plug - Black
Color of the wires in plug - White, Black, Gry.
Color of housing - Black
I put the Disco back togeather and emailed the form to Steve along whit several pictures of the mirror ( it helps to have a Macro setting on the camera). I sent that out on the afternoon of 7/28/2007.
On 8/9/2007 I get the following email from Dani (back from vacation?)
"Your replacment mirror is being shipped today. The tracking information will be emailed to you directly from FedEx. It should arrive in 3-5 business days. After you replace your malfunctioning mirror please send it to me by using the replacement mirror's packaging and enclosed return label included with the replacement mirror and drop at any Kinkos or FedEx Ground shipping location.
Dani Andriacchi
Office of Technology
616-786-5115 (direct dial)
616-786-5185 (fax)"
This morning the replacement mirror was delivered. :bigok: :bigok:
Not too bad, 3-weeks from start to finish. Now comes the hard part, actually replacing the mirror.:ack:
Needless to say, FedEx never sent me a tracking number, but isn't that for the shipper to do?
If you have a leaky mirror, give it a try and call Dani at Donnelly. I'm happy, but your mileage my vary.:seeya:
A while back we had a real hot day. My '96 Disco was parked out in the pasture under the direct sun. When I went out to it, the windshield had cracked, and the mirror had a horizon line on it.
After searching D-Web on the subject I found no conclusive info on whether or not Donnelly was stil replacing them. Figureing what-the-hell, I tried phoning them on 7/24/2007.
Their voicemail system is totally Byzantine, and almost impossible to actually find anybody or any department let alone an actual person. I left several voice mails in a semi-random way.
The next day, 7/25 I got a voicemail from someone who's name I couldn't identify that said they could help. I got the voicemail it was already after hours, so I decided to call them back the next day.
On 7/26 other things were on my mind so I had forgotten about calling Donnelly. Late that afternoon I got a phone call from Steve (8:30 PM Donnelly time, very impressive).
Steve Chenelo, Quality Assurance, 616-786-7495, took down my particulars an said he would email me a form to fill out and return with some digital pictures of the broken mirror. He also told me that Dani Andriacchi, Office of Technology, 616-786-5115 (direct dial) was the person who normally took care of these returns, but was on vacaction at the time, and he could help me instead.
The next day when I checked my email, there was Steve's email with the attached form. The form requested all the information discussed in previous posts/threads.
I took me another day or so to get the required information;
Pins in back of mirror - None
Number of Pins in plug - 3
# of wires in plug - 3
Color of plug - Black
Color of the wires in plug - White, Black, Gry.
Color of housing - Black
I put the Disco back togeather and emailed the form to Steve along whit several pictures of the mirror ( it helps to have a Macro setting on the camera). I sent that out on the afternoon of 7/28/2007.
On 8/9/2007 I get the following email from Dani (back from vacation?)
"Your replacment mirror is being shipped today. The tracking information will be emailed to you directly from FedEx. It should arrive in 3-5 business days. After you replace your malfunctioning mirror please send it to me by using the replacement mirror's packaging and enclosed return label included with the replacement mirror and drop at any Kinkos or FedEx Ground shipping location.
Dani Andriacchi
Office of Technology
616-786-5115 (direct dial)
616-786-5185 (fax)"
This morning the replacement mirror was delivered. :bigok: :bigok:
Not too bad, 3-weeks from start to finish. Now comes the hard part, actually replacing the mirror.:ack:
Needless to say, FedEx never sent me a tracking number, but isn't that for the shipper to do?
If you have a leaky mirror, give it a try and call Dani at Donnelly. I'm happy, but your mileage my vary.:seeya:
Reed said:
Reed is on the money. I started a few days before he did in his post but it took me a week to find time to remove mirror and return e-mail to get process started. I received my new mirror yesterday from MD and I must say it's a nice change.
I would move on this fast as I started the process just before they stopped replacing over a year or so ago and by the time I sent info it was to late a new person was in the department and told me that they could not replace mirror.
GOOD LUCK!
FWIW - I went out last evening to install the new mirror, and the entire process took no longer than 45-minutes. Now I just need to go down into town to drop off the old mirror at FedEx. Maybe tomorrow...
I will also have to drive around a bit this evening, just to check if the mirror is working.
The only downside to the whole project was that no one at Donnelly made a mistake and sent me a mirror with extra stuff on it.
I will also have to drive around a bit this evening, just to check if the mirror is working.
The only downside to the whole project was that no one at Donnelly made a mistake and sent me a mirror with extra stuff on it.