Open Thread to Steve Young.

D

D Chapman

Guest
emmodg said:
Once again, what do you do Chris that would allow you to use the "do you know who I am" line. Not that you would, I am just asking a question.

I'm just putting this out there - I've ordered from DAP a few times when I owned my Series IIA, never had a problem, I have NO IDEA who I spoke to over the phone but they seemed nice. If you knew the part was defective when shipped why on god's green earth would you install it? Was the part out of warranty? If so, man, I don't know what to say, it sucks but it sounds like you were out of luck.

PS - I miss being able to order from WP or SFF!

Damn, JB, we got work to do on you! You really ordered from DAP??? The shame.......
 
Oct 27, 2004
3,000
4
emmodg said:
If you knew the part was defective when shipped why on god's green earth would you install it? Was the part out of warranty?


Please read this thread and ask questions as needed.
 
D

D Chapman

Guest
FIVESPDDISCO said:
they have the best prices on brake look at your thread ..

and there the only supplier of D2 procomp shocks


I got my brakes for 26.00;)
 
F

fivespdphone

Guest
garret yep I got the rotor from napa they did not have the pads no listing the guy said .WTF ill have to slap him next time I go there
 
D

D Chapman

Guest
Hmmm, my NAPA has several listings for pads. From 26.00 to 80.00.

The last set I had was the 80.00 pads on the front. They lasted almost 2 years and 10,000 miles. But, I have a feeling the True Track I had installed provided some serious wear as I was all the time on the brake *trying* to get the diff to lock. I'm sure larger tires did not help, either.

We'll see what the "cheap-o's" do for me this time around. They go on tonight, If I feel like it. (I've been saying that the past 4 nights).
 
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emmodg

Well-known member
Apr 17, 2006
4,273
1
Chris-St Louis said:
Please read this thread and ask questions as needed.


"Seriously. The part was defective when shipped. In my professional opinion (An opion used twice in court as a expert witness) the failure was there from new, and repeated heat cycles made it worse untill failure."

Chris, just a simple question. Not trying to be a dick. Maybe I missed something. Are you a mechanic, full time? Part time? Are you a court appointed expert for auto related liability claims/suits ?


I guess I'm just a little confused. I take it you do a little side work as a Land Rover Mechanic and you feel that you have been wronged by LR one too many times, so wronged you have decided to sell your Range Rover and purchase a Honda. Was this action taken because LR "wronged" you or DAP "wronged" you? If your beef is with LR then take it up with them, I guess you have some kind of "pull" within the industry. If your beef is with DAP then take it up with them, I guess you may have some kind of professional "pull" with them. It kind of sounds like you don't know WHO your beef is with. In previous posts you determined it was an error on LR's side, "Looked very much to me like a manufacturing error." You then admitted to replacing this defective pump with the same kind of possibly defective pump! Then you put the truck on eBAY, a truck built by a manufacturer you know longer have faith in, with a part that may or may not last over 5,000 miles, trying to unload it! Aren't you kind of doing the same thing you accuse DAP of doing. If I buy it off ebay and 5,000 miles from now the oil pump fails, are YOU going to help me out and replace it? Are you going to go to bat for me with Land Rover?

I don't know Steve personally, sounds like he has a "chekered" past. His comment towards your situation was poorly timed and somewhat unprofessional, but don't be so thin skinned. I think you had your mind made up about the Honda before this whole goat-fuck. Shit dude you went from a highly capable SUV to a hardly-capable appliance-with wheels, that's quite a switch!

I do sympathize with you. It's a "sucky" situation. But as a pro you of all people would have to admit - warranties have expiration dates for a reason. How long after a warranty expires should a manufacturer and/or distributer be liable?

I'm all for a good "vendor/manufacturer bashing" but this is getting old!
 
Oct 27, 2004
3,000
4
emmodg said:
"Seriously. The part was defective when shipped. In my professional opinion (An opion used twice in court as a expert witness) the failure was there from new, and repeated heat cycles made it worse untill failure."

Chris, just a simple question. Not trying to be a dick. Maybe I missed something. Are you a mechanic, full time? Part time? Are you a court appointed expert for auto related liability claims/suits ?

Having spent half my life in the Auto Repair trade, I have been a Service Writer,Manager, Parts person and of course full time mechanic at 2 Land Rover Dealers.

Right now I am a Technical consultant advising mechanics how to repair cars, and also being a middle man for when something goes south.

I am a ASE Master Truck and Car Tech with L1 Certs.

I guess I'm just a little confused. I take it you do a little side work as a Land Rover Mechanic and you feel that you have been wronged by LR one too many times, so wronged you have decided to sell your Range Rover and purchase a Honda. Was this action taken because LR "wronged" you or DAP "wronged" you?

I'm just sick of the car. Sick of the time,money and heartbreak. Land Rover and I had a great relationship once.... Lately, not so much.
If your beef is with LR then take it up with them, I guess you have some kind of "pull" within the industry. If your beef is with DAP then take it up with them, I guess you may have some kind of professional "pull" with them. It kind of sounds like you don't know WHO your beef is with.

Dont care. As soon as I saw the pump failed, that car was as good as gone.
In previous posts you determined it was an error on LR's side, "Looked very much to me like a manufacturing error." You then admitted to replacing this defective pump with the same kind of possibly defective pump!

Yes, I replaced the part with another. I know what to look for and the new one didnt have the same failure. Should I have not installed anything??? What was the point here?
Then you put the truck on eBAY, a truck built by a manufacturer you know longer have faith in, with a part that may or may not last over 5,000 miles, trying to unload it! Aren't you kind of doing the same thing you accuse DAP of doing. If I buy it off ebay and 5,000 miles from now the oil pump fails, are YOU going to help me out and replace it? Are you going to go to bat for me with Land Rover?

I am not a part supplier for Land Rover. Also, there is NO warranty on my car. THe part had a 12 month warranty. The pumps defect with there durign that time, but didnt show up untill later.
I don't know Steve personally, sounds like he has a "chekered" past. His comment towards your situation was poorly timed and somewhat unprofessional, but don't be so thin skinned. I think you had your mind made up about the Honda before this whole goat-fuck. Shit dude you went from a highly capable SUV to a hardly-capable appliance-with wheels, that's quite a switch!

With each thousand dollars I threw at this car,I always considered punching out.. To have a part fail that coudl have gone much worse on many fronts (Fire, Locked engine) and to be told that I have to buy another, even though it was bad at the start.... Forget it. I have more Rovers in my life then I can count. I can live without my own.
I do sympathize with you. It's a "sucky" situation. But as a pro you of all people would have to admit - warranties have expiration dates for a reason. How long after a warranty expires should a manufacturer and/or distributer be liable?

If the part can be proven to be bad during the warranty time, I would expect someone to be flexible. If it just worn out at 12,001 miles and 12 months one day... Thats different in my eyes.
 

rovrkil

Active member
Dec 11, 2004
28
0
Lake City, FL
Chris-
I don't know what you want done about this, are you just bitchin' to bitch?
If so, then as I see it you really have a bitch about the perceived "lack of customer service" you received. But really if you expect them to extend the warranty, it was out of warranty right? You HAVE to name drop. I wouldn't expect to sit in the waiting room of the hospital I work in, and I haven't, not that I name dropped, but it is loosely called "taking care of your own" in my line o' business. Just like most cops don't give other cops tickets.
By the way, I'm not sticking up for Steve or you, never met either that I can recall, I wasn't impressed with how you went about bashing him here. You expected preferential treatment without going to the top (which maybe you should have) or name dropping, in today's internet/mail order business you really can't expect the same as a face to face daily interaction.
 

vray

Well-known member
Apr 5, 2005
1,431
0
WRV, Idaho
rovrkil said:
Chris-
I don't know what you want done about this, are you just bitchin' to bitch?
If so, then as I see it you really have a bitch about the perceived "lack of customer service" you received. But really if you expect them to extend the warranty, it was out of warranty right? You HAVE to name drop. I wouldn't expect to sit in the waiting room of the hospital I work in, and I haven't, not that I name dropped, but it is loosely called "taking care of your own" in my line o' business. Just like most cops don't give other cops tickets.
By the way, I'm not sticking up for Steve or you, never met either that I can recall, I wasn't impressed with how you went about bashing him here. You expected preferential treatment without going to the top (which maybe you should have) or name dropping, in today's internet/mail order business you really can't expect the same as a face to face daily interaction.

Too lazy to read the entire thread, eh?